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- Tasks: Lead a team in delivering exceptional food and beverage service with warmth and efficiency.
- Company: Join The NoMad Hotel London, where hospitality meets career growth in a vibrant environment.
- Benefits: Enjoy perks like 50% off food, hotel discounts, and a paid birthday off after one year.
- Why this job: Be part of a dynamic team that values personal development and offers a unique blend of New York and London charm.
- Qualifications: Experience in hospitality and a passion for food and drink knowledge are essential.
- Other info: This role offers great training opportunities and a supportive work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Head Waiter – Twenty8 role at The NoMad Hotel London 1 day ago Be among the first 25 applicants Join to apply for the Head Waiter – Twenty8 role at The NoMad Hotel London Get AI-powered advice on this job and more exclusive features. THE NOMAD WAY Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London Overview Of Role Head Servers are experts of the food & beverage world, exhibiting warm hospitality and moving in service with purpose and efficiency. Their working knowledge of our food menus, wines, spirits, cocktails and hot beverage programs is impressive. They also have a substantial foundational knowledge if the culinary world alongside classic cocktails and major grape varieties and wine producing regions. Head Servers are responsible for maintaining the same level of food knowledge amongst themselves throughout all the outlets, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen. They are also looked to as leaders amongst the staff and should aim to be a source of inspiration and aspiration. THE NOMAD WAY Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London Overview Of Role Head Servers are experts of the food & beverage world, exhibiting warm hospitality and moving in service with purpose and efficiency. Their working knowledge of our food menus, wines, spirits, cocktails and hot beverage programs is impressive. They also have a substantial foundational knowledge if the culinary world alongside classic cocktails and major grape varieties and wine producing regions. Head Servers are responsible for maintaining the same level of food knowledge amongst themselves throughout all the outlets, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen. They are also looked to as leaders amongst the staff and should aim to be a source of inspiration and aspiration. EXPECTATIONS The Head Server Is Expected To Be professional at all the times. Be a positive ambassador of The NoMad throughout your professional career with us. Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook. To role model The NoMad values, and bringing them to life through each and every interaction. MAIN DUTIES & RESPONSIBILITIES The main responsibilities of the Head Server are summarised below, the list is not exhaustive: Head Servers are responsible for greeting and communicating warmly with all guests in the space. They deliver beverage and food menus, process orders into Micros and maintain a high standard of service throughout a guest’s visit. They know all well spirits and spirit brands featured in our bars. They can speak to the structure of our food and cocktail menus, ingredients, methods and presentations of all dishes and drinks served. They know all our wines by the glass on offer and can discuss major wine regions, climates, terroir and styles of wine, making confident recommendations. They are well-versed in wine service protocols and glass pouring levels. They have Head Servers set up the floor for service, ensure waiter stations are well stocked and all tools needed to execute service are available. They are responsible for maintaining glassware and assisting in any reasonable tasks as directed by the business needs. Head Servers must be able to explain and discuss all food dishes and beverage options available as well as have a full understanding of traffic patterns, position numbers, section plans and the team on site. Working alongside Barbacks, Bartenders, Maitre D\’s, Hosts, Assistant Servers and Bar Managers, Head Servers deliver an informed and expert service to all guests, championing our food & beverage programmes. Take responsibility for CGS stocktake and report numbers weekly to a Dining Room Manager for ordering purposes Take responsibility for training new servers / cocktail servers Create food and cocktail information sheets for the staff, including 100,200 and 300 level information, photographs, allergies, and fun facts. Assisting management in presenting in Line ups, creating Happy hours and quizzes to help develop the team. Assist management with overseeing service and any additional tasks they may have to undertake. What We Offer £750 Refer a Friend Scheme 50% Employee discount in F&B outlets Pension Scheme Complimentary family meal and quality coffee/hot drinks whilst on duty Growing team with great training and progression opportunity Paid break and annual leave Good work/life balance Your birthday off (paid) after one year of service Hotel discount Wagestream Private Health Care Experience Stay – Breakfast included 5 days of paid sick leave for every rolling 12 months Additional holiday for each completed year of service £20 Uber Ride when finishing after 1am Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at The NoMad Hotel London by 2x Get notified about new Head Waiter jobs in London, England, United Kingdom . 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Head Waiter - Twenty8 employer: The NoMad Hotel London
Contact Detail:
The NoMad Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Twenty8
✨Tip Number 1
Familiarise yourself with the NoMad's values and mission. Understanding their unique blend of New York hospitality and London charm will help you align your approach to service and demonstrate that you're a good fit for their team.
✨Tip Number 2
Brush up on your knowledge of food and beverage pairings, especially wines and cocktails. Being able to confidently discuss major wine regions and recommend drinks will set you apart as a knowledgeable candidate.
✨Tip Number 3
Showcase your leadership skills during the interview. As a Head Waiter, you'll be expected to inspire and train other staff members, so share examples of how you've successfully led teams in the past.
✨Tip Number 4
Prepare to discuss your experience with high-volume service environments. The NoMad Hotel thrives on efficiency and quality, so highlighting your ability to maintain service standards under pressure will be crucial.
We think you need these skills to ace Head Waiter - Twenty8
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter at The NoMad Hotel. Familiarise yourself with their expectations regarding hospitality, food and beverage knowledge, and leadership qualities.
Tailor Your CV: Highlight relevant experience in the hospitality industry, particularly any roles that involved food and beverage service. Emphasise your leadership skills and any training or mentoring you've provided to other staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of The NoMad's values. Mention specific experiences that demonstrate your ability to provide exceptional service and lead a team.
Showcase Your Knowledge: In your application, mention your familiarity with food menus, wines, and cocktails. If you have any certifications or training related to food and beverage service, be sure to include those as well.
How to prepare for a job interview at The NoMad Hotel London
✨Know Your Menus Inside Out
As a Head Waiter, you'll need to have an impressive knowledge of the food and beverage menus. Make sure you can discuss ingredients, preparation methods, and allergens for each dish. Practise explaining the cocktail and wine offerings, including major grape varieties and wine regions.
✨Exude Warm Hospitality
The NoMad Hotel values warm hospitality, so be prepared to showcase your ability to greet and communicate with guests in a friendly manner. Think about examples from your past experiences where you went above and beyond to make a guest feel welcome.
✨Demonstrate Leadership Skills
As a Head Server, you'll be looked upon as a leader among the staff. Be ready to discuss how you've inspired or trained others in previous roles. Share specific instances where you took charge and helped improve service or team dynamics.
✨Align with The NoMad Values
Familiarise yourself with The NoMad's core values and be prepared to discuss how you embody these in your work. Think of examples that illustrate your commitment to professionalism, teamwork, and maintaining high standards in hospitality.
