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For Companies At a Glance
- Tasks: Lead and manage bespoke events, ensuring exceptional guest experiences.
- Company: Join The NoMad Hotel London, where hospitality meets career growth.
- Benefits: Enjoy perks like a 50% discount, private healthcare, and your birthday off!
- Why this job: Be part of a dynamic team that values collaboration and personal development.
- Qualifications: Strong leadership skills and experience in sales and events management required.
- Other info: Full-time role with opportunities for training and progression.
The predicted salary is between 32000 - 38400 ÂŁ per year.
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Join to apply for the Groups, Meetings & Events Manager role at The NoMad Hotel London
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
Overview Of Role
The Groups, Meetings & Events Manager is responsible for driving revenue and delivery excellence of bespoke groups, catering and banqueting business for the hotel. Ensuring that each event is planned and executed to deliver an exceptional guest experience, the GM&E Manager is responsible for maximising revenue opportunities and being the lead at fostering long-term client relationships. This role requires strong knowledge and understanding of all different segments of Sales and Events, working collaboratively alongside Proactive Sales and Hilton Worldwide Sales. As the Senior leader, this role will inspire and lead a dynamic GM&E team and oversees all aspects of the team’s development, ensuring the standards of the hotel are upheld and support where additional training needs are required.
- The Groups, Meetings & Events Manager is expected to:
- Always maintain a consistently professional demeanor.
- Represent NoMad London positively in all interactions with internal and external stakeholders.
- Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance training.
- As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
- Effectively manage workload and responsibilities with efficiency.
- Foster clear and effective communication within the team, across departments and between both hotels and management.
- Exhibit strong leadership skills to guide, inspire and lead the team.
- Champion our company values and foster a positive and collaborative approach across all departments.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
Overview Of Role
The Groups, Meetings & Events Manager is responsible for driving revenue and delivery excellence of bespoke groups, catering and banqueting business for the hotel. Ensuring that each event is planned and executed to deliver an exceptional guest experience, the GM&E Manager is responsible for maximising revenue opportunities and being the lead at fostering long-term client relationships. This role requires strong knowledge and understanding of all different segments of Sales and Events, working collaboratively alongside Proactive Sales and Hilton Worldwide Sales. As the Senior leader, this role will inspire and lead a dynamic GM&E team and oversees all aspects of the team’s development, ensuring the standards of the hotel are upheld and support where additional training needs are required.
Expectations
- The Groups, Meetings & Events Manager is expected to:
- Always maintain a consistently professional demeanor.
- Represent NoMad London positively in all interactions with internal and external stakeholders.
- Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance training.
- As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
- Effectively manage workload and responsibilities with efficiency.
- Foster clear and effective communication within the team, across departments and between both hotels and management.
- Exhibit strong leadership skills to guide, inspire and lead the team.
- Champion our company values and foster a positive and collaborative approach across all departments.
Main Duties & Responsibilities
The main responsibilities of the Groups, Meeting & Events Manager are summarised below, however the list is not exhaustive:
- Monitor conversion and drive the team to maintain a high conversion rate from each team member.
- Actively participate in the GM&E sales process by challenging conversion rates and declined business while reviewing the sales pipeline to identify opportunities for improvement.
- Manage Groups, Meetings and Events budgets, forecasts, and revenue targets.
- Oversee the customisation of group and event experiences, ensuring attention to detail and alignment with guest preferences and brand standards.
- Lead and organise weekly BEO & Group meetings with kitchen and operations team.
- Attend relevant meetings and actively contribute to daily DD call.
- As needed, prepare and attend PM on behalf of the department.
- Undertakes any other reasonable tasks or responsibilities as directed by the DOSM, Commercial Director or General Manager.
What We Offer
- ÂŁ750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Wagestream
- Your birthday off (paid) after one year of service
- Hotel discount
- Private Health Care
- Experience Stay – Breakfast included
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Groups, Meetings & Events Manager employer: The NoMad Hotel London
Contact Detail:
The NoMad Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups, Meetings & Events Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in events management. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and catering. Understanding what’s currently popular can help you stand out during interviews, as you’ll be able to discuss how you can implement these trends at NoMad London.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or taking on leadership roles in your current job. This will not only enhance your resume but also give you concrete examples to share during your interview about how you inspire and manage teams.
✨Tip Number 4
Research NoMad London’s values and culture thoroughly. Tailor your conversations and questions during the interview to reflect your understanding of their commitment to exceptional guest experiences and how you can contribute to that mission.
We think you need these skills to ace Groups, Meetings & Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing groups, meetings, and events. Use specific examples that demonstrate your ability to drive revenue and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of The NoMad Hotel's values. Mention how your leadership skills can inspire a dynamic team and contribute to the hotel's success.
Showcase Relevant Skills: Emphasise skills such as communication, organisation, and flexibility in your application. Provide examples of how you've successfully managed events or led teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at The NoMad Hotel London
✨Showcase Your Leadership Skills
As a Groups, Meetings & Events Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in leading teams, inspiring others, and how you foster collaboration. Share specific examples that highlight your ability to motivate and guide a team towards achieving common goals.
✨Demonstrate Your Knowledge of the Industry
Familiarise yourself with current trends in hospitality, especially in events and catering. Be ready to discuss how you can apply this knowledge to enhance guest experiences at The NoMad Hotel London. Showing that you understand the nuances of the industry will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage difficult clients or unexpected issues during events. Prepare structured responses that demonstrate your critical thinking and adaptability.
✨Align with Company Values
The NoMad Hotel prides itself on its values and culture. Research these values and think about how your personal and professional ethos aligns with them. During the interview, express your commitment to upholding these values and how you would contribute to fostering a positive work environment.
