At a Glance
- Tasks: Lead the F&B team, ensuring exceptional service and guest experience.
- Company: Join NoMad London, where hospitality meets career growth in a vibrant environment.
- Benefits: Enjoy discounts, health care, paid breaks, and your birthday off after a year.
- Other info: Great training opportunities and a supportive work-life balance await you.
- Why this job: Be part of a dynamic team that values growth, learning, and positive impact.
- Qualifications: Leadership skills and a passion for hospitality are essential.
The predicted salary is between 22950 - 28050 £ per year.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are.
It’s more than just a job; it’s a path to a career in our industry.
Many of us at No Mad have grown from within these walls and we pride ourselves on providing these opportunities.
We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive us.
- Welcome to No Mad London
- Overview Of The Role
The role of the Assistant Restaurant Manager is to successfully lead the F&B team in executing all areas of service across our various outlets.
The ability to lead and inspire others while maintaining a positive, hospitality-focused attitude is crucial to the success of this role.
S/he will display the desire to continually learn and develop while lending their innate ability to coach others.
Commitment to service and taking care of others a must.
What We Offer
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Hotel discount
- Hilton discount
- Wagestream
- Private Health Care
- Experience Stay - Breakfast included
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
EXPECTATIONS
- The Assistant Restaurant Manager Is Expected To
- Be professional at all the times
- Exhibit qualities of flexibility and leadership as well as be an effective communicator
- Represent The No Mad positively to all internal and external stake holders as well as act as an ambassador of our brand when out in our industry’s community
- Adhere to company policies and procedures at all times, including but not exclusive of; H&S policies, HR policies
- Manage own workload efficiently and find balance between responsibilities on the floor during service and office administrative work
- Communicate well within the team and other departments across the hotel and collaborate on shared initiatives as they related to standards of guest interaction
Main Duties & Responsabilities
- Reporting directly to the Restaurant Manager, the Assistant Restaurant Manager will support the day-to-day operation, drive operational excellence, support departmental profitability, elevate the guest experience, and coach the team to consistently deliver high standards.
- To support the F&B team in executing gracious and approachable service while maintaining high standards of product knowledge and guest service standards.
- Contribute to the administrative success of the department by executing designated office work efficiently and accurately
- Show versatility and flexibility by working with teams in different outlets and across different departments within F&B
- Attend weekly F&B Management meetings as well as relevant planning/collaborative efforts
- Ensure that all staff Health & Safety standards are always upheld
- Reward and recognise individual and team performance to encourage an engaged and motivated team
- Perform opening/closing procedures including updating service notes
- To be present on the service floor, anticipating guest needs, supporting all levels of line staff in their duties, and ensuring smooth transition of information through handovers
- To ensure the guest experience is of an exceptional level and constantly review standards of practice to see where improvements can be made
- To work alongside the various other departments in upholding the standards and assisting where necessary to support
- Any other reasonable tasks asked to be performed by the management according to the changing business needs
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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Assistant Restaurant Manager employer: The NoMad Hotel London
The NoMad Hotel London is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee satisfaction. With a comprehensive benefits package and ample opportunities for career advancement within the hospitality industry, you will thrive in a supportive environment that values your contributions and encourages personal growth in one of the world's most dynamic cities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The NoMad Hotel London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The NoMad Hotel London
Don't be shy about reaching out to The NoMad Hotel London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The NoMad Hotel London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The NoMad Hotel London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
