The NICI Collection is expanding its luxury spa membership offering at THE NICI New Forest. This hands-on, customer-focused role drives membership sales, retention and member engagement, partnering with Spa, Marketing and Hotel teams to deliver exceptional experiences from first enquiry through to ongoing membership.
You will be the main contact for members, creating a welcoming community and ensuring members feel valued and engaged as part of THE NICI New Forest.
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Spa Membership Lead β Growth & Retention employer: The Nici
THE NICI Collection is an exceptional employer that offers a vibrant work culture focused on delivering luxury hospitality experiences. With competitive salaries, staff discounts, and ample training and development opportunities, employees can thrive in their roles while enjoying career progression within a growing hotel group. Join us in creating unforgettable guest experiences in some of the UK's most sought-after locations.