Spa Concierge & Guest Experience Lead

Spa Concierge & Guest Experience Lead

Full-Time No working from home possible
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THE NICI Collection is a luxury lifestyle hotel group delivering exceptional hospitality, wellness experiences and memorable guest stays. We are seeking a Spa Receptionist to be the first point of contact for spa guests, ensuring a warm welcome and outstanding service throughout their spa journey.

Key responsibilities include managing check-ins, bookings, and enquiries; promoting services, memberships and retail products; maintaining guest records and schedules; supporting the spa team; and

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Spa Concierge & Guest Experience Lead employer: The Nici

THE NICI Collection is an exceptional employer that offers a vibrant work culture focused on delivering luxury hospitality experiences. With competitive salaries, staff discounts, and ample training and development opportunities, employees can thrive in their roles while enjoying career progression within a growing hotel group. Join us in creating unforgettable guest experiences in some of the UK's most sought-after locations.

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Contact Details:

The Nici Recruitment Team