At a Glance
- Tasks: Ensure guest safety and deliver exceptional service during the night shift.
- Company: Join a luxury hotel group inspired by iconic destinations.
- Benefits: Competitive salary, staff discounts, training, and career progression.
- Other info: Flexible overnight shifts with opportunities for growth in a dynamic environment.
- Why this job: Be the face of hospitality at night and create memorable experiences.
- Qualifications: Passion for customer service; previous experience is a plus but not essential.
The predicted salary is between 24732 - 30228 £ per year.
About THE NICI Collection
THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.
What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties.
In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.
This marks an exciting new chapter for THE NICI Collection — and it's only the beginning.
As we continue to grow, we are looking for passionate hospitality professionals to join our team and help create memorable experiences for our guests.
The Role We are looking for a reliable and guest-focused
Night Porter to join our team.
As the face of the hotel overnight, you will play an important role in ensuring the safety and security of our guests, colleagues, and property while delivering exceptional customer service.
You will support the Night Manager with the smooth running of the hotel, assist guests with their requests, and carry out a range of operational tasks to ensure the hotel is ready for the day ahead.
Key Responsibilities
- Welcome and assist guests throughout the night with a friendly and professional approach.
- Carry out regular security patrols of the hotel and report any issues promptly.
- Support with guest arrivals, departures, and luggage assistance where required.
- Set up meeting rooms and public areas as requested.
- Complete overnight cleaning and preparation tasks to ensure the hotel is ready for the morning.
- Respond promptly to guest requests and resolve any issues where possible.
- Assist with emergency procedures and ensure health and safety standards are maintained at all times.
- Work closely with the Night Manager and other departments to ensure the smooth running of the hotel.
About You
- Passionate about delivering excellent customer service.
- Reliable, trustworthy, and able to work independently.
- Calm under pressure with good problem-solving skills.
- Excellent communication and organisational skills.
- Previous experience in hospitality or a customer-facing role is desirable but not essential.
- Flexible to work overnight shifts, including weekends and bank holidays.
What We Offer
- Competitive salary plus service charge.
- Staff discounts across THE NICI Collection.
- Training and development opportunities.
- Career progression within a growing luxury hotel group.
- Meals on duty.
Join Us Join THE NICI Collection and be part of an exciting growth story where exceptional hospitality, luxury experiences, and memorable moments are at the heart of everything we do.
Night Porter in Bournemouth employer: The Nici
THE NICI Collection is an exceptional employer that offers a vibrant work culture focused on delivering luxury hospitality experiences. With competitive salaries, staff discounts, and ample training and development opportunities, employees can thrive in their roles while enjoying career progression within a growing hotel group. Join us in creating unforgettable guest experiences in some of the UK's most sought-after locations.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Nici. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Nici
Don't be shy about reaching out to The Nici directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Nici and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Nici
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
