At a Glance
- Tasks: Lead the Front Office team and create unforgettable guest experiences.
- Company: Exciting new hotel opening in Newquay, redefining seaside hospitality.
- Benefits: Competitive salary and a dynamic, lifestyle-driven working environment.
- Other info: Join us in making waves in Cornish hospitality!
- Why this job: Be a key player in an iconic hotel opening and shape guest journeys.
- Qualifications: Experience in luxury hotel reception management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
- The NICI Newquay- Opening 2026
- About The NICI
Following the huge success of The NICI Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast.
Opening in 2026, The NICI Newquay will redefine seaside hospitality with bold dining, vibrant bars, and unforgettable coastal experiences.
This is more than a hotel, it’s a destination.
The Role
The Reception Manager will lead the Front Office team and set the tone for every guest journey.
As a key brand ambassador, you’ll ensure arrivals, departures, and guest interactions are seamless, warm, and memorable.
Key Responsibilities
- Manage day-to-day Front Office operations
- Lead recruitment, training, and development of the reception team
- Deliver exceptional guest service and brand standards
- Oversee guest feedback, complaints, and service recovery
- Collaborate closely with Housekeeping and Reservations
- Support pre-opening systems, procedures, and training
About You
- Experience as a Reception or Front Office Manager in a luxury hotel
- Strong leadership and communication skills
- Calm, confident, and guest-focused approach
- Experience with PMS systems and front office operations
- Passion for hospitality and guest experience
What We Offer
- Competitive salary
- Opportunity to lead front-of-house at an iconic new opening
- A dynamic, lifestyle-driven working environment
If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you - Apply now!
Reception Manager in Newquay employer: The NICI Newquay
The NICI Newquay is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the luxury hospitality sector. With a focus on employee growth and development, team members will have the opportunity to shape the hotel's events culture while enjoying competitive salaries and incentives. Located in the picturesque seaside town of Newquay, employees can relish a unique lifestyle that blends professional fulfilment with stunning coastal surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The NICI Newquay. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The NICI Newquay
Don't be shy about reaching out to The NICI Newquay directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Manager in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The NICI Newquay and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The NICI Newquay
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
