At a Glance
- Tasks: Lead the Front Office team and create unforgettable guest experiences.
- Company: Exciting new hotel opening in Newquay, redefining seaside hospitality.
- Benefits: Competitive salary and a dynamic, lifestyle-driven working environment.
- Other info: Join us in making waves in Cornish hospitality!
- Why this job: Be a key player in an iconic hotel opening and shape guest journeys.
- Qualifications: Experience in luxury hotel reception management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
- The NICI Newquay- Opening 2026
- About The NICI
Following the huge success of The NICI Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast.
Opening in 2026, The NICI Newquay will redefine seaside hospitality with bold dining, vibrant bars, and unforgettable coastal experiences.
This is more than a hotel, it’s a destination.
The Role
The Reception Manager will lead the Front Office team and set the tone for every guest journey.
As a key brand ambassador, you’ll ensure arrivals, departures, and guest interactions are seamless, warm, and memorable.
Key Responsibilities
- Manage day-to-day Front Office operations
- Lead recruitment, training, and development of the reception team
- Deliver exceptional guest service and brand standards
- Oversee guest feedback, complaints, and service recovery
- Collaborate closely with Housekeeping and Reservations
- Support pre-opening systems, procedures, and training
About You
- Experience as a Reception or Front Office Manager in a luxury hotel
- Strong leadership and communication skills
- Calm, confident, and guest-focused approach
- Experience with PMS systems and front office operations
- Passion for hospitality and guest experience
What We Offer
- Competitive salary
- Opportunity to lead front-of-house at an iconic new opening
- A dynamic, lifestyle-driven working environment
If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you - Apply now!
Reception Manager in Newquay employer: The NICI Newquay
The NICI Newquay is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the luxury hospitality sector. With a focus on employee growth and development, team members will have the opportunity to shape the hotel's events culture while enjoying competitive salaries and incentives. Located in the picturesque seaside town of Newquay, employees can relish a unique lifestyle that blends professional fulfilment with stunning coastal surroundings.
