At a Glance
- Tasks: Welcome guests and manage check-ins, check-outs, and reservations with a smile.
- Company: Join THE NICI Newquay, a vibrant beach club hotel redefining coastal stays.
- Benefits: Enjoy competitive pay, career growth, discounts, and meals while on duty.
- Other info: Join a fun, inclusive team and shape your career in hospitality.
- Why this job: Be part of an exciting new hotel opening in a stunning seaside location.
- Qualifications: Experience in hotel reception or customer service and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Think… Beach Club meets Spa Resort. THE NICI Newquay is preparing to make waves on the Cornish coast with an exciting new hotel opening following a significant refurbishment and we’re looking for exceptional talent to help lead this next chapter. Building on the success of THE NICI brand, already recognised as one of the UK’s most exciting hotel concepts, THE NICI Newquay will bring a fresh, elevated hospitality experience to one of the country’s most iconic seaside destinations. This investment will transform the property into a lifestyle‑led beach club hotel, combining luxury accommodation, vibrant food & beverage, wellness, and inspiring event spaces. Set in an enviable position overlooking the ocean, THE NICI Newquay will redefine coastal stays in Cornwall, appealing to leisure, corporate, and social markets alike. Be part of a fun, welcoming, and inclusive team where you can thrive, shape a new opening, and build your career in a vibrant and ambitious environment.
The Role
The Receptionist is the first point of contact for guests, delivering a polished, professional, and welcoming service that embodies the luxury ethos of The Nici.
Key Responsibilities
- Greet and assist guests upon arrival.
- Manage check-ins, check-outs, and reservations efficiently.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest queries and complaints with professionalism.
- Maintain a tidy and organised reception area.
Candidate Profile
- Previous experience in hotel reception or customer service.
- Excellent communication and interpersonal skills.
- Professional, approachable, and guest-focused.
At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Hotel Receptionist in Newquay employer: The NICI Newquay
At THE NICI Newquay, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that encourages personal and professional growth. With competitive salaries, bespoke career pathways, and unique training opportunities, our team members can thrive in a dynamic environment while enjoying benefits like hotel stay discounts and complimentary meals during shifts. Join us in redefining luxury hospitality on the stunning Cornish coast and be part of a dedicated team committed to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The NICI Newquay. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The NICI Newquay
Don't be shy about reaching out to The NICI Newquay directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The NICI Newquay and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The NICI Newquay
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
