About THE NICI Collection
THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, delivering exceptional hospitality, luxury wellness experiences, and memorable guest stays.
From the original THE NICI Bournemouth to the exciting additions of THE NICI Newquay and THE NICI New Forest in June 2026, THE NICI Collection is entering an exciting new chapter of growth, with more opportunities ahead.
The Role
As Spa Receptionist, you will be the first point of contact for our spa guests, delivering a warm welcome and ensuring every guest receives exceptional service throughout their spa journey.
Key Responsibilities
- Welcome guests and manage spa check-ins and departures.
- Handle bookings, enquiries, and treatment reservations.
- Promote spa services, memberships, and retail products.
- Maintain accurate guest records and appointment schedules.
- Support the spa team in delivering seamless guest experiences.
- Ensure reception and guest areas are always presented to a high standard.
About You
- Previous reception, spa, hotel, or customer service experience preferred.
- Excellent communication and organisational skills.
- Professional, friendly, and guest-focused.
- Confident using booking systems and computer software.
- Passionate about delivering exceptional service.
What We Offer
- Competitive salary.
- Staff discounts across THE NICI Collection.
- Training and career development opportunities.
- Wellness-focused working environment.
- Opportunities to grow within a luxury hospitality brand.
Join THE NICI Collection and become part of an ambitious luxury hospitality brand where wellbeing, exceptional service, and memorable experiences are at the heart of everything we do.
Compensation: To be discussed
#J-18808-Ljbffr
Spa Receptionist employer: The NICI Lymington
At THE NICI Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and dedication. Our commitment to employee growth is evident through comprehensive training and career progression opportunities within our expanding luxury hotel group, set in some of the UK's most desirable locations. Join us to be part of a team that not only delivers unforgettable guest experiences but also fosters a supportive environment where your contributions are recognised and rewarded.
