At a Glance
- Tasks: Lead the breakfast team to deliver exceptional guest experiences and maintain high service standards.
- Company: Join THE NICI Collection, a luxury hotel group known for iconic destinations.
- Benefits: Competitive salary, staff discounts, training opportunities, and career progression.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable experiences in hospitality.
- Qualifications: Previous supervisory experience and strong leadership skills required.
The predicted salary is between 30000 - 35000 £ per year.
About THE NICI Collection: THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations. From our flagship hotel, THE NICI Bournemouth, to the newly opened THE NICI Newquay and THE NICI New Forest, we are committed to delivering exceptional guest experiences and outstanding service at every touchpoint.
The Role: We are looking for an enthusiastic and experienced Breakfast chef to lead our morning food and beverage operation. This is a hands-on role where you will be responsible for ensuring exceptional guest service, maintaining high operational standards, and supporting the breakfast team to deliver a memorable start to every guest's day. The successful candidate will be a natural leader with a passion for hospitality, excellent organisational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Supervise the daily breakfast service, ensuring a smooth and efficient operation.
- Lead, motivate and support the breakfast team to deliver outstanding guest experiences.
- Welcome guests and ensure all service standards are consistently maintained.
- Assist with seating, taking orders, serving food and beverages, and responding to guest requests when required.
- Monitor staffing levels and delegate duties effectively throughout the shift.
- Ensure breakfast buffets, food displays and service stations are fully stocked, clean and presented to the highest standard.
- Handle guest feedback and resolve any issues professionally and efficiently.
- Support the training and development of team members, helping to build a positive and high-performing team culture.
- Ensure compliance with food safety, hygiene, health and safety regulations.
- Complete opening and closing procedures, including cash handling and reporting where required.
- Work closely with the kitchen and wider hotel teams to ensure a seamless guest experience.
What We're Looking For:
- Previous supervisory experience within a restaurant, hotel or hospitality environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- A passion for delivering exceptional customer service.
- Ability to remain calm and organised during busy service periods.
- Good understanding of food safety and hygiene standards.
- Flexible approach to working early mornings, weekends and holidays.
What We Offer:
- Competitive salary.
- Staff discounts across THE NICI Collection.
- Training and development opportunities.
- Career progression within a growing luxury hotel group.
- A supportive and professional working environment.
Join THE NICI Collection and be part of an exciting hospitality brand where exceptional service, memorable experiences, and career growth go hand in hand.
Restaurant Supervisor employer: The NICI Lymington
At THE NICI Collection, we pride ourselves on being an exceptional employer within the luxury hospitality sector, offering a vibrant work culture that values teamwork and outstanding service. Our commitment to employee growth is evident through comprehensive training and career progression opportunities, all set against the backdrop of our stunning locations in Bournemouth, Newquay, and the New Forest. Join us to be part of a dynamic team where your passion for hospitality can flourish and where every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The NICI Lymington. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The NICI Lymington
Don't be shy about reaching out to The NICI Lymington directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The NICI Lymington and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The NICI Lymington
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
