At a Glance
- Tasks: Welcome guests, maintain hotel security, and ensure a spotless environment overnight.
- Company: Join THE NICI, a vibrant luxury hospitality brand in the UK.
- Benefits: Enjoy competitive pay, training, discounts, and a stylish uniform.
- Other info: Great career progression opportunities in a supportive and inclusive environment.
- Why this job: Be part of an exciting team and create memorable guest experiences.
- Qualifications: Friendly, reliable, and ready to work night shifts; experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Who We Are…THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid-back glamour and award-winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest-ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities
- Provide a warm, professional welcome to late-arriving guests.
- Support check‑ins, check‑outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest‑ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest‑first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night‑shift experience is beneficial but not essential — full training is provided.
What’s In It For You…
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food & beverage discounts.
- Access to an exciting benefits and discount platform.
- Stylish boutique uniform.
- Meals included while on duty.
- A supportive, welcoming and inclusive working environment.
If you feel you have the skills and ambition to join THE NICI, please apply with a full and up‑to‑date CV below.
Please note: only those eligible to work in the UK or those who hold a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Porter employer: The NICI Lymington
At THE NICI, we pride ourselves on being a leading luxury hospitality brand that offers not only a vibrant and stylish work environment but also exceptional career growth opportunities. As a Night Porter in our stunning Lymington location, you will be part of a supportive team dedicated to delivering award-winning guest experiences, with benefits including tailored training, competitive salary, and discounts across our properties. Join us to enjoy a welcoming culture where your contributions are valued and your professional development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The NICI Lymington. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The NICI Lymington
Don't be shy about reaching out to The NICI Lymington directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The NICI Lymington and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The NICI Lymington
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
