At a Glance
- Tasks: Welcome guests and manage check-ins/check-outs with a friendly approach.
- Company: Join THE NICI, a stylish new hotel in the heart of the New Forest.
- Benefits: Competitive salary, career progression, staff discounts, and training opportunities.
- Other info: Flexible working hours, including evenings and weekends, in a dynamic environment.
- Why this job: Be part of an exciting hotel opening and create memorable guest experiences.
- Qualifications: Previous reception experience preferred; excellent communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
About THE NICI Lymington... Be part of something exciting. THE NICI is expanding, bringing its signature blend of laid-back luxury and contemporary style to the heart of the New Forest with the opening of THE NICI Lymington. Following the success of our Bournemouth hotel, this new destination will offer a fresh, design-led hospitality experience—combining boutique elegance with a relaxed coastal feel. With beautifully curated spaces, exceptional dining, and a focus on guest experience, THE NICI Lymington is set to become one of the region’s most sought-after stays.
The Role
We are looking for a friendly, professional, and detail-oriented Receptionist to join our Front of House team for this exciting new opening. As the first point of contact for our guests, you will play a vital role in delivering a seamless and memorable arrival and departure experience.
- Welcome guests with a warm and engaging approach
- Manage check-ins and check-outs efficiently
- Handle reservations, enquiries, and guest requests
- Maintain accurate guest records and billing
- Provide information about hotel services and local attractions
- Work collaboratively with all departments to ensure a smooth guest journey
About You
- Previous experience in a Reception or guest-facing role preferred
- Excellent communication and interpersonal skills
- Highly organised with strong attention to detail
- Confident using hotel systems (or willing to learn)
- Positive, professional, and proactive attitude
- Ability to work flexibly, including evenings and weekends
What We Offer
- Competitive salary
- Opportunities for career progression within a growing brand
- Staff discounts across THE NICI properties
- Training and development opportunities
- The chance to be part of a brand-new hotel opening team
Join Us
This is a fantastic opportunity to be part of a new hotel opening and help create exceptional first impressions for our guests. If you’re passionate about hospitality and thrive in a guest-facing role, we’d love to hear from you. Apply now and be part of THE NICI Lymington opening team.
Receptionist in Lymington employer: The NICI Lymington
At THE NICI Lymington, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. As part of our expanding brand, you will enjoy competitive salaries, career progression opportunities, and comprehensive training to enhance your skills in the hospitality industry. Join us in creating memorable experiences in a stunning coastal location, where your passion for guest service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Lymington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on THE NICI and its values. This will help you connect with the team and show that you're genuinely interested in being part of their exciting new opening.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a warm and engaging approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview. It shows that you take the role seriously and are ready to represent THE NICI's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for joining the team at THE NICI Lymington!
We think you need these skills to ace Receptionist in Lymington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Experience:Make sure to highlight any previous experience in reception or guest-facing roles. We’re looking for those little details that show us you’ve got what it takes to create memorable experiences for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at THE NICI Lymington.
How to prepare for a job interview at The NICI Lymington
✨Know the Brand
Before your interview, take some time to research THE NICI and its unique approach to hospitality. Understanding their values and what sets them apart will help you align your answers with their brand ethos, showing that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest interactions or resolved issues. This will demonstrate your excellent communication skills and ability to create a welcoming atmosphere.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, highlight instances where your organisational skills made a difference, whether it was managing bookings or ensuring accurate guest records. This will reassure them that you can handle the responsibilities of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new staff or how they envision the guest experience at THE NICI Lymington. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
