At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Join The Nici, a luxury lifestyle hotel brand with a vibrant culture.
- Benefits: Competitive salary, staff discounts, meals on duty, and career development.
- Other info: Dynamic environment with opportunities for growth in a supportive team.
- Why this job: Be part of an exciting new hotel opening and shape guest experiences from day one.
- Qualifications: Experience in hotel management, strong leadership, and a passion for hospitality.
The predicted salary is between 30000 - 40000 € per year.
The Nici is an expanding luxury lifestyle hotel brand known for exceptional guest experiences, contemporary design and outstanding hospitality. We are excited to be opening The Nici Lymington in June, bringing a fresh and stylish hospitality experience to the heart of the New Forest and South Coast. This exciting new hotel will combine luxury accommodation, destination dining and premium guest experiences, creating a vibrant environment for both guests and team members. As part of the opening team, you will have the opportunity to play an important role in shaping the guest journey and culture of the hotel from day one.
As Duty Manager, you will support the daily operation of the hotel, ensuring exceptional service standards are delivered across all departments. You will work closely with the management team to drive operational excellence, support team performance and create memorable guest experiences. This is a hands-on role suited to someone who thrives in a fast-paced hospitality environment and enjoys leading from the front.
Key Responsibilities- Oversee the daily operation of the hotel during shifts
- Support all departments to ensure exceptional guest experiences
- Handle guest queries, requests and complaints professionally and efficiently
- Ensure brand standards, presentation and service levels are maintained throughout the property
- Conduct regular operational walk rounds across the hotel
- Support with team supervision, shift management and staff motivation
- Ensure health & safety and security procedures are followed at all times
- Assist with VIP arrivals, events and operational planning
- Deputise for senior management when required
- Previous experience in a hotel supervisory or management role
- Passion for hospitality and guest service excellence
- Strong leadership and communication skills
- Calm, organised and able to work under pressure
- Flexible approach to working shifts, including evenings and weekends
- Professional, hands-on and proactive attitude
- Competitive salary
- Staff discounts and company benefits
- Meals on duty
- Career development opportunities within a growing hospitality group
- Opportunity to be part of an exciting new hotel opening
- Supportive and dynamic working environment
If you are passionate about hospitality and would like to be part of an exciting new hotel opening, we would love to hear from you.
Deputy General Manager DGM in Lymington employer: The NICI Lymington
The Nici is an exceptional employer that offers a vibrant and supportive work culture, perfect for those passionate about hospitality. As part of the opening team at The Nici Lymington, you will enjoy competitive salaries, staff discounts, and ample career development opportunities within a growing luxury hotel brand. Join us in shaping memorable guest experiences in the stunning New Forest and South Coast, where your contributions will be valued from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager DGM in Lymington
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to The Nici. Attend events or join online groups where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Show your passion for hospitality during interviews. Share specific examples of how you've created memorable guest experiences in the past. This will help us see that you're not just looking for any job, but that you genuinely care about making guests happy.
✨Tip Number 3
Be proactive! If you know someone who works at The Nici, ask them for an informal chat about the role. This could give you insider info and show your enthusiasm for being part of the opening team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and being part of this exciting new chapter at The Nici.
We think you need these skills to ace Deputy General Manager DGM in Lymington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to exceptional guest service and how you can contribute to creating memorable experiences at The Nici.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your previous experience aligns with the role of Duty Manager and how you can support our team in delivering outstanding service.
Be Professional Yet Approachable:While we appreciate a professional tone, don’t be afraid to let your personality come through! We’re looking for someone who can lead from the front, so show us your friendly and approachable side in your written application.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Nici Lymington!
How to prepare for a job interview at The NICI Lymington
✨Know the Brand Inside Out
Before your interview, make sure you research The Nici thoroughly. Understand their values, mission, and what sets them apart in the luxury hospitality market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated staff and ensured exceptional service standards were met.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific instances where you turned a negative experience into a positive one, and be ready to discuss your thought process during those situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the hotel's vision for the future, how they measure guest satisfaction, or what the team culture is like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
