At a Glance
- Tasks: Manage a portfolio of business customers in arrears and agree repayment plans.
- Company: Join a supportive team at The Niche Partnership, focused on building long-term relationships.
- Benefits: Enjoy hybrid working with flexible hours and exposure to high-value client accounts.
- Other info: The company responds to every application, ensuring a respectful hiring process.
- Why this job: This role offers the chance to make impactful decisions while being part of a lively team.
- Qualifications: Previous experience in credit control or similar roles is essential, along with strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Looking for a role where your people skills and commercial judgement actually matter? You'll be trusted to make smart decisions, build real relationships, and play a key part in keeping UK businesses moving. With the added benefit of hybrid working, you'll enjoy greater flexibility while remaining part of a collaborative and supportive team. If you want a job where you're treated fairly, given space to grow, and surrounded by a team that's as lively as it is professional, this is it.
Reporting to the Operations Manager, you will be responsible for:
- Managing a portfolio of business customers in arrears, contacting them to understand their situation and agree repayment plans
- Handling sensitive cases, including vulnerable customers, with empathy and professionalism
- Keeping clear, up-to-date records of all conversations and account actions
- Monitoring early warning signs of financial difficulty and escalating high-risk cases
- Working with sales teams, brokers, and internal departments to resolve issues and support customers
- Checking asset values linked to loans and arranging revised payment plans where needed
- Ensuring compliance with financial regulations and company policies
- Preparing reports and information for management as required
What you will need:
- Previous experience in credit control, collections, invoice finance, invoice factoring or a similar role (e.g. Credit Controller, Collections Executive, Recoveries Associate)
- Commercial awareness - able to assess risk and make informed decisions
- Strong relationship-building skills and a team player mindset
- Resilience, proactivity, and a willingness to learn and adapt
- Ability to manage a high-volume workload and prioritise effectively
- Invoice finance experience
What you will get:
- Hybrid working - 2 days a week in the office, flexible start and finish times
- Supportive, people-focused team culture where you're treated fairly and encouraged to develop
- Exposure to increasingly complex and high-value client accounts as you grow
- A genuinely good place to work, where long-term relationships matter
If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!
Credit Controller employer: The Niche Partnership
The Niche Partnership promotes a people-focused culture with hybrid working options. Located in the UK, they value long-term relationships and support employee development. Their commitment to fairness and responsiveness sets them apart in the recruitment industry.
