Head of Systems in Somerset

Join a world class and fully immersive, design led Country Estate. Influence the future of ERP, warehouse, product and customer platforms. Receive brilliant benefits and perks. The Newt in Somerset is far more than a luxury hotel – it’s a fully immersive country estate. Guests stay within a working landscape of gardens, farmland, orchards and heritage buildings, all restored to an exceptional standard. Food is a real standout, with a true farm to table approach where much of what’s served is grown or produced on the estate itself. Combined with world class gardens, a luxury spa, and a strong sense of sustainability and craftsmanship, The Newt offers a uniquely British, modern luxury experience that stands apart from traditional five star hotels.

We’re seeking a leader with strong ERP transformation and WMS, to lead the optimisation and development of core commerce systems and processes to enable scalable and efficient operations. The role is responsible for replacing manual workflows with integrated solutions, establishing robust data governance practices, and ensuring effective system integration across platforms. It supports continuous improvement across operational areas, including warehouse execution and digital tooling, while enabling the development of customer-facing commerce capabilities such as B2B platforms. You’ll also be managing a team of talented staff across process engineering, development and systems project management.

Key tasks:

• Design and own the operating architecture across commerce systems.
• Lead ERP optimisation and workflow transformation.
• Establish and govern product master data as a controlled business asset.
• Deliver and maintain robust system integrations (e.g. ERP to WMS).
• Improve warehouse execution through systems and process enhancements.
• Develop and evolve wholesale, B2B and POS platforms.
• Lead, manage and develop a small, high-impact team.
• Drive system adoption and ensure sustainable change across the business.

What experience you'll need to apply:

• Proven experience transforming ERP environments, with food manufacturing a bonus.
• Experience integrating ERP and WMS systems.
• Sage X3 experience or other Sage versions of ERP.
• Demonstrated ability to eliminate manual and spreadsheet-based processes.
• Experience leading cross-functional teams.
• Strong SQL and Business Intelligence (BI) capabilities.
• Strong leadership capability, able to influence stakeholders and drive change.

What you'll get in return for your experience:

• The ability to truly shape the systems for a world class site, enjoy a wide range of superb benefits in wonderful surroundings.
• A salary of up to £85,000 per annum, dependant on experience, with a bonus scheme and comprehensive benefits including:

• Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
• Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Stay in shape with complimentary use of our gym and wellbeing classes.
• Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
• Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
• Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
• Up to 30 days annual leave each year for our full-time team.

Please note the role is on site Monday to Friday, it would be recommended that you live within fairly easy reach of Bruton, Somerset.

What’s next: Send your CV to Roy Bennett at ADLIB recruitment by applying to this advert. Roy is working in partnership with The Newt on this vacancy, feel free to contact him by email Roy@adlib-recruitment.co.uk if you have any queries.