At a Glance
- Tasks: Drive hotel operations and deliver unforgettable luxury experiences.
- Company: Join The Newt, a unique luxury country estate in Somerset.
- Benefits: Competitive salary, wellness perks, discounts, and up to 30 days annual leave.
- Other info: Enjoy a fun workplace with regular team activities and growth opportunities.
- Why this job: Be at the heart of a dynamic team shaping exceptional guest experiences.
- Qualifications: Strong organisational skills and a collaborative mindset required.
The predicted salary is between 31980 - 31980 € per year.
£31,980 pro rata plus tronc and fantastic benefits. Up to 12 months maternity cover - to start approx June/July. 40 hours per week across 5 days, Monday to Friday. Based onsite – BA7. Due to the location of the Estate, a driving licence is recommended for this role.
Drive performance, shape operations, and help deliver unforgettable luxury experiences at one of the UK’s most unique estates. As Hotel Business Manager, you’ll play a key role in supporting the commercial, operational, and administrative success of our Hotel division. Working closely with department heads and operational teams, you’ll ensure systems, reporting, compliance, and processes are running efficiently while supporting the delivery of an exceptional guest experience. This is a varied and fast-paced role where no two days are the same. From overseeing reporting and financial controls to supporting Health & Safety coordination and operational improvements, you’ll be at the centre of driving efficiency, collaboration, and high standards across the estate.
Key Responsibilities
- Oversee reporting and systems to ensure accurate operational data and identify opportunities for improvement.
- Support recruitment, scheduling, and collaboration across departments.
- Coordinate Health & Safety training, compliance, audits, and incident management.
- Manage stock control, ordering, invoicing, and system administration processes.
- Support financial performance through GP tracking, cost control, and menu costing.
- Assist with competitor analysis and commercial performance reporting.
- Deliver systems training across operational platforms where required.
- Work collaboratively with department heads to drive process improvements.
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
- Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
- Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
- A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
What we're looking for
- Strong organisational and time management skills with the ability to meet deadlines.
- Excellent communication and relationship-building skills.
- Financial awareness with strong cost control capability.
- Ability to manage multiple systems and administrative processes.
- A collaborative approach with the ability to work across multiple teams.
- Analytical mindset with strong attention to detail.
- Commercial awareness and understanding of operational performance.
- Self-motivated with a proactive and continuous improvement mindset.
Where you'll be working
The Hotel Department encompasses a wide range of experiences across the estate, with core operational areas including Rooms, Food & Beverage, and Spa. These departments sit at the heart of the guest journey, delivering accommodation, dining, and wellbeing experiences to the highest standard. Supported by a wider network of estate functions, they work collaboratively to provide a seamless, luxury experience that reflects The Newt’s identity, combining exceptional service, estate-grown produce, and a strong sense of place.
Who are we - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
Hotel Business Manager - Maternity Cover employer: The Newt in Somerset
At The Newt in Somerset, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our Hotel Business Manager role provides a unique opportunity to thrive in a supportive environment, with fantastic benefits including complimentary access to our Spa, gym facilities, and generous discounts across the estate. Join us in delivering unforgettable luxury experiences while enjoying a collaborative team atmosphere and recognition for your hard work through our colleague awards programme.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Business Manager - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know what makes The Newt special and be ready to share how your skills can enhance their luxury experience.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t just recite rehearsed lines!
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Hotel Business Manager - Maternity Cover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hotel Business Manager role. Highlight your organisational skills, financial awareness, and any relevant experience in hospitality management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to delivering unforgettable luxury experiences at our estate. Be genuine and let your personality come through.
Showcase Your Team Spirit:We love collaboration here at The Newt! In your application, mention any experiences where you've worked across teams or departments. This will show us that you’re ready to jump in and support our operational success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at The Newt in Somerset
✨Know Your Numbers
As a Hotel Business Manager, you'll need to demonstrate your financial awareness. Brush up on key metrics like GP tracking and cost control. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Organisational Skills
This role requires strong organisational and time management skills. Prepare examples of how you've successfully managed multiple systems and processes in a fast-paced environment. Highlight any tools or methods you use to stay organised.
✨Emphasise Collaboration
Collaboration is key in this position. Think of instances where you've worked across departments to achieve a common goal. Be prepared to discuss how you build relationships and foster teamwork to enhance operational efficiency.
✨Demonstrate Your Analytical Mindset
An analytical mindset is crucial for identifying opportunities for improvement. Prepare to discuss how you've approached problem-solving in the past, particularly in relation to operational performance and compliance. Use specific examples to illustrate your thought process.
