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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable shopping experiences.
- Company: Join a luxury country estate known for its elegance and charm.
- Benefits: Competitive pay, gym access, spa discounts, and 30% off shopping.
- Other info: Enjoy up to 30 days annual leave and exciting team activities.
- Why this job: Be part of a fun team while sharing your passion for food and drink.
- Qualifications: Friendly, reliable, and experienced in customer-facing roles.
The predicted salary is between 11 - 13 £ per hour.
Up to £12.48 per hour plus performance bonus and fantastic benefits.
40 hours a week spread across 7 days, weekends included.
Predominantly based at The Newt Ba77NG.
A driving license is needed for this role.
Advert closes: 16th January 2026.
Our Shopkeeper
You will be the warm welcome and the savvy guide in our beautifully curated shops—sharing tastings, telling product stories, and keeping service swift and seamless. From artful displays to spot-on stock rotation, you will make every guest visit memorable while helping our retail spaces look (and sell) their very best.
Key Responsibilities
- Deliver engaging, knowledgeable customer service, including tastings and tailored recommendations.
- Operate tills accurately and efficiently, keeping queues moving with a smile.
- Replenish and rotate stock to First-In-First-Out standards; minimise wastage and complete paperwork.
- Maintain a clean, safe, impeccably presented shop at all times.
- Create and maintain eye-catching, commercially effective merchandise displays.
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Complimentary use of our gym and wellbeing classes.
- Complimentary access to our Spa and swimming pools and a 50% discount on Spa Treatments.
- 30% discount for all our colleagues and free delivery for any online purchases.
- Discounted hotel stays for staff, with a fantastic 30% discount at our restaurants.
- Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- Complimentary staff meal each shift, crafted by our dedicated kitchen team.
- Colleague recognition programme "Newt Awards" with opportunities for amazing rewards including a complimentary Hotel Stay.
- Support from our Employee Assistance Programme for both yourself and your family including unlimited 24/7 remote GP appointments.
- Regular team engagement activities including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
What we’re looking for
- Clear, confident communicator with a professional, well-presented approach.
- Friendly team player who’s equally confident working independently.
- Highly reliable and results-driven with a passion for food & drink.
- Previous experience in a customer-facing role (retail experience desirable).
- Comfortable working to sales targets; basic Excel knowledge a plus.
Where you’ll be working
Our Retail Team works closely with our Product Team, Events, and Hospitality departments to ensure a seamless guest experience across the estate. We operate three beautifully curated food and lifestyle outlets:
- The Farm Shop – At the heart of our estate, offering home-grown and handmade produce, from cheese and butchery to cyder and seasonal veg.
- House & Garden Shop – A celebration of Somerset living, with scents, tableware, and crafted home goods.
- The Creamery at Castle Cary Station – Our newest location bringing The Newt to guests on the move.
Who are we - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
Retail Shopkeeper in Bruton employer: The Newt in Somerset
Contact Detail:
The Newt in Somerset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shopkeeper in Bruton
✨Tip Number 1
Get to know the company! Before your interview, spend some time on our website. Familiarise yourself with our values, products, and what makes us unique. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can bring that warm welcome to our shop.
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as first impressions count. A smart, professional appearance shows that you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Shopkeeper in Bruton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and drink, and how you connect with customers.
Tailor Your Experience: Make sure to highlight any previous customer-facing roles you've had. We love seeing how your past experiences can bring value to our team, especially if you've worked in retail before!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Newt.
How to prepare for a job interview at The Newt in Somerset
✨Know Your Products
Familiarise yourself with the products you'll be selling. Understand their stories, origins, and unique features. This knowledge will help you engage customers during tastings and recommendations, making you a more confident and effective shopkeeper.
✨Practice Your Customer Service Skills
Since this role is all about delivering exceptional customer service, practice your communication skills. Role-play different scenarios with friends or family, focusing on how to handle questions, complaints, and upselling in a friendly manner.
✨Showcase Your Team Spirit
The Newt values teamwork, so be prepared to discuss your experiences working in a team. Share examples of how you've collaborated with others to achieve goals or improve customer experiences, highlighting your friendly and reliable nature.
✨Dress to Impress
First impressions matter! Dress smartly and presentably for your interview. A professional appearance shows that you take the opportunity seriously and aligns with the well-presented approach the company is looking for.