Stock & Dispatch Coordinator

• Stock & Dispatch Coordinator
• £28,500 per annum and fantastic benefits
• 40 hours over 5 days per week
• Due to the location of the Estate, a driving license is recommended for this role
• Take a look at our website
• Our Stock & Dispatch Coordinator

To manage the packing, dispatch and stock control operations within the Farm Kitchen at Avalon Farm.

The Stock & Dispatch Coordinator is responsible for packing and dispatching finished Low & Slow Meats, Soups & Braises, and Premium Frozen Ready Meals to specification, maintaining accurate stock records on the ERP system, and ensuring the production team is supported by well‑organised chilled, frozen and dry goods storage and a reliable supply of packaging and consumables.

Responsibilities

• Pack and dispatch finished product across Low & Slow Meats, Soups & Braises and Premium Frozen Ready Meals, ensuring correct specification, labelling and date coding
• Complete goods in and goods out procedures, checking deliveries and outbound loads against documentation and reporting discrepancies
• Raise and maintain accurate stock transactions on the ERP system, including receipts, issues and transfers
• Carry out stock control routines including cycle counts, stock rotation and shelf-life checks, investigating and reporting variances
• Raise purchase requests for packaging, consumables and non-food supplies, monitoring levels to avoid production shortages
• Organise and maintain chilled, frozen and dry goods storage areas so stock is correctly located, rotated and accessible to the production team
• Prepare and stage packaging, consumables and raw materials ahead of planned production runs
• Complete all packing, dispatch and stock paperwork accurately and retain it in line with traceability requirements
• Work within factory zoning rules, observing low care and high care boundaries and cross-contamination controls
• Maintain hygiene and housekeeping standards across packing, dispatch and storage areas
• Characteristics needed for this role
• Highly organised with a methodical, process-driven approach
• Accurate and detail-focused, particularly with paperwork and stock records
• Reliable and self-managing, able to work to established routines
• Practical and hands‑on, comfortable in a physical chilled production environment
• Collaborative, with a service‑mindful approach to supporting the production team

Skills and experience needed for this role

• Experience in a food production, stores or warehouse environment
• Working knowledge of stock control routines including rotation, counting and shelf‑life management
• Confident using computer systems to process stock or order transactions
• Understanding of food safety, hygiene and traceability requirements
• Ability to follow written procedures and complete documentation accurately

Skills and experience desired for this role

• Experience using an ERP or stock management system such as Sage X3
• Experience of goods in and goods out procedures in a chilled or frozen environment
• Exposure to low care and high care production environments
• Experience ordering packaging, consumables or other non-food supplies
• Familiarity with SALSA, BRC or similar accreditation requirements

Qualifications needed for this role

• Relevant professional experience required; formal qualifications beneficial but not essential.

Qualifications desired for this role

• Level 2 Food Safety certification
• Powered pallet truck or forklift licence
• Manual handling training
• What we can offer
• A positive workplace environment with opportunities to develop both personally and professionally.
• Stay in shape with our complimentary use of our gym and wellbeing classes
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
• Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
• Support from our Employee Assistance Programme for both yourself and your family
• A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
• Up to 30 days annual leave each year for our full-time team
• Where you'll be working

The Farm Kitchen at Avalon Farm is a purpose-built production facility producing high-quality food for retail, wholesale, and internal operations.

Using estate-grown produce and reared livestock, the kitchen focuses on ready meals, slow-cooked meats, and prepared foods.

It represents a key part of a vertically integrated food system, combining innovation, sustainability, and excellence in food production.

Who are we – The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members.

Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication.

Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments.

Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

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