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- Tasks: As a Reservations Agent, you'll manage guest bookings and provide exceptional customer service.
- Company: The Newman is a new luxury boutique hotel in London's vibrant Fitzrovia, opening in Summer 2025.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for career growth in a dynamic environment.
- Why this job: Join a passionate team and make a real impact in the hospitality industry with a fresh approach.
- Qualifications: No prior experience required; just bring your enthusiasm and a love for helping others.
- Other info: Be part of a brand-new hotel that values creativity and innovation in guest experiences.
The predicted salary is between 28800 - 43200 £ per year.
Join The Newman where real people make a difference. Be part of something new in London's luxury boutique hospitality scene. The Newman Hotel is opening its doors in Summer 2025, bringing a fresh and vibrant experience to Fitzrovia.
We're on the lookout for a Reservation Agent who brings warmth, care, and attention to every guest interaction. You'll be the first point of contact for many guests.
Reservations Agent employer: The Newman
Contact Detail:
The Newman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Familiarise yourself with the luxury boutique hospitality scene in London. Understanding the unique offerings and customer expectations of this market will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling guest inquiries and reservations. Role-playing different scenarios can prepare you for real-life interactions and demonstrate your ability to provide excellent customer service.
✨Tip Number 3
Research The Newman Hotel specifically. Knowing about their values, mission, and what makes them unique will show your genuine interest in the role and help you connect with the hiring team.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend events or join online forums where you can meet people who work in similar roles. This can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Reservations Agent. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the luxury boutique scene. Mention specific qualities that make you a great fit for The Newman, such as your ability to provide exceptional customer service.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use specific examples to demonstrate your skills in handling reservations, managing guest inquiries, and providing a warm welcome.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Reservations Agent role.
How to prepare for a job interview at The Newman
✨Show Your Warmth
As a Reservations Agent, you'll be the first point of contact for guests. Make sure to convey warmth and friendliness during your interview. Practice a welcoming tone and smile, even if it's a virtual interview.
✨Know the Hotel's Vision
Familiarise yourself with The Newman's mission and values. Understanding their approach to luxury boutique hospitality will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you've successfully managed bookings or handled guest requests in the past. Use specific examples to illustrate your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges a Reservations Agent might face and how you would handle them, showcasing your ability to remain calm under pressure.
