At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests at our new restaurant.
- Company: Join Dila, an exciting Eastern Mediterranean restaurant in the heart of Fitzrovia.
- Benefits: Enjoy great perks like retail discounts, enhanced holidays, and tailored career development.
- Other info: Join a dynamic environment with opportunities for growth and monthly social events.
- Why this job: Be part of a vibrant team and shape the service culture from day one.
- Qualifications: Experience in high-quality restaurants with a passion for food and hospitality.
The predicted salary is between 12.6 - 15.4 £ per hour.
Join Dila - Where REAL People Make a Difference. Be part of an exciting new restaurant opening on Charlotte Street in the heart of Fitzrovia. Launching in late autumn 2026, Dila is an Eastern Mediterranean restaurant seen through the lens of a Londoner, bringing together vibrant flavours, generous hospitality and exceptional produce.
We are looking for an experienced, confident and engaging Senior Waiter / Waitress to join our opening team. As a senior member of the floor team, you'll play an important role in bringing Dila's style of generous hospitality to life, creating memorable experiences while supporting and setting the example for the wider team. This is an exciting opportunity to join Dila from the very beginning, develop your knowledge of our food and drinks, and help establish the service culture of a brand-new restaurant in Fitzrovia.
About You and The Role
- Deliver warm, confident and attentive service, taking ownership of your section and creating a personalised experience for every guest.
- Develop an excellent knowledge of Dila's menu, ingredients and Eastern Mediterranean influences, confidently guiding guests and making thoughtful recommendations.
- Build strong knowledge of our wine, cocktails and wider drinks offering, identifying opportunities to enhance the guest experience through recommendations and upselling.
- Support the smooth running of service, working closely with the kitchen, bar, host and management teams to maintain excellent communication and timing.
- Build relationships with our guests, recognising regulars, preferences, celebrations and special occasions to create memorable and personalised experiences.
- Maintain strong knowledge of allergens and dietary requirements, communicating information accurately and following all food safety procedures.
- Bring previous experience as a Senior Waiter / Waitress or experienced Waiter / Waitress within a high-quality restaurant environment, with confidence, personality and a genuine passion for food, drink and hospitality.
Why Choose Dila?
- Experience Dinners
- Wagestream
- Retail Discounts - including Amazon, Nike, ASOS and Asda
- Enhanced Holidays & Holiday Buy-Back
- Enhanced Family Leave
- Discounts at The Newman and over 500 Preferred Hotels worldwide
- Cycle to Work Scheme & Season Ticket Loans
- Monthly Social Events & Gifts
- Refer a Friend Bonus
- Company Pension Contributions
- Meals on Duty and Uniform Provided
- Tailored Career Development Programmes
Some benefits are conditional on length of service, recognising your ongoing contribution to Dila's success. Dila is managed by KINSFOLK & CO, the Fitzrovia-born hospitality company that also manages The Newman, its luxury boutique hotel in the heart of Fitzrovia. We welcome applications from everyone and celebrate diversity at Dila. In line with the Asylum and Immigration Act 1996, all applicants must have the right to work in the UK.
Senior Waiter/Waitress - Dila in London employer: The Newman
At The Newman, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to make a difference. Located in the dynamic Fitzrovia area, our luxury lifestyle hotel offers exceptional employee growth opportunities, competitive benefits, and a chance to be part of a passionate team dedicated to creating memorable experiences for our guests. Join us and contribute to our exciting journey as we continue to establish ourselves as a leading independent hotel in London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/Waitress - Dila in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Newman. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Newman
Don't be shy about reaching out to The Newman directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Waiter/Waitress - Dila in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Newman and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Newman
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
