At a Glance
- Tasks: Manage deliveries and lead a back-of-house team in a vibrant new restaurant.
- Company: Exciting Eastern Mediterranean restaurant opening in Fitzrovia, London.
- Benefits: Competitive pay, discounts, enhanced holidays, and career development opportunities.
- Other info: Join a diverse team and enjoy monthly social events and meals on duty.
- Why this job: Be part of a brand-new restaurant and make a real impact from day one.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 26010 - 31790 £ per year.
Join Dila - Where REAL People Make a Difference. Be part of an exciting new restaurant opening on Charlotte Street in the heart of Fitzrovia. Launching in late autumn 2026, Dila is an Eastern Mediterranean restaurant seen through the lens of a Londoner - bringing together vibrant flavours, generous hospitality and exceptional produce.
We are looking for an organised, hands-on and highly dependable Back of House Manager to join our opening team. This is a key operational role with sole responsibility for managing all deliveries into Dila, alongside leading our back-of-house support operation and ensuring the spaces behind the scenes are organised, safe and running seamlessly.
You will lead a team of 1 Senior Kitchen Porter and 2 Kitchen Porters, setting clear standards and creating an efficient, supportive environment that enables our chefs and restaurant teams to perform at their best. This is an exciting opportunity to join Dila from the very beginning, establish our back-of-house systems and processes and take real ownership of an essential part of a brand-new restaurant operation.
About You and The Role:
- Take sole ownership of Dila's delivery operation, coordinating delivery schedules and receiving, checking and recording all incoming goods accurately and efficiently.
- Ensure deliveries are checked against orders, identifying shortages, damages or discrepancies and working with the relevant teams and suppliers to resolve issues promptly.
- Oversee the safe and efficient movement of deliveries throughout the building, ensuring products are quickly transferred to the correct kitchen, bar, cellar or storage areas and maintaining excellent stock rotation.
- Lead, organise and develop a team of one Senior Kitchen Porter and two Kitchen Porters, managing day-to-day priorities and ensuring consistently high standards across the back-of-house operation.
- Take ownership of cleanliness and organisation across wash-up, storage, waste and other back-of-house areas, ensuring cleaning schedules and operational standards are consistently maintained.
- Work closely with the kitchen, bar, restaurant and management teams, anticipating operational requirements and ensuring the back-of-house function provides seamless support throughout the day.
- Manage waste, recycling and responsible disposal, supporting Dila's sustainability commitments while maintaining all food safety, COSHH, Health & Safety and hygiene standards.
- Bring previous experience within a busy restaurant, hotel or hospitality back-of-house operation, with strong organisational and leadership skills and the confidence to take ownership of a fast-paced delivery and logistics function.
Why Choose Dila?
- Experience Dinners
- Wagestream
- Retail Discounts - including Amazon, Nike, ASOS and Asda
- Enhanced Holidays & Holiday Buy-Back
- Enhanced Family Leave
- Discounts at The Newman and over 500 Preferred Hotels worldwide
- Cycle to Work Scheme & Season Ticket Loans
- Monthly Social Events & Gifts
- Refer a Friend Bonus
- Company Pension Contributions
- Meals on Duty and Uniform Provided
- Tailored Career Development Programmes
Some benefits are conditional on length of service, recognising your ongoing contribution to Dila's success. Dila is managed by KINSFOLK & CO, the Fitzrovia-born hospitality company that also manages The Newman, its luxury boutique hotel in the heart of Fitzrovia. We welcome applications from everyone and celebrate diversity at Dila. In line with the Asylum and Immigration Act 1996, all applicants must have the right to work in the UK.
Back of House Manager - Dila in London employer: The Newman
At The Newman, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to make a difference. Located in the dynamic Fitzrovia area, our luxury lifestyle hotel offers exceptional employee growth opportunities, competitive benefits, and a chance to be part of a passionate team dedicated to creating memorable experiences for our guests. Join us and contribute to our exciting journey as we continue to establish ourselves as a leading independent hotel in London.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager - Dila in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Newman. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Newman
Don't be shy about reaching out to The Newman directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Back of House Manager - Dila in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Newman and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Newman
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
