At a Glance
- Tasks: Create unforgettable experiences for guests and provide personalised service.
- Company: The Newman, a fresh luxury boutique hotel in Fitzrovia, London.
- Benefits: Experience dinners, retail discounts, enhanced holidays, and a cycle to work scheme.
- Other info: Join a dynamic team in a vibrant and exciting environment.
- Why this job: Be the face of luxury hospitality and make a real difference in guests' lives.
- Qualifications: Passion for London and experience in delivering exceptional customer service.
The predicted salary is between 30000 - 32450 £ per year.
Join The Newman where real people make a difference. Be part of something new in London's luxury boutique hospitality scene. The Newman is now open in the heart of Fitzrovia, bringing a fresh take on luxury lifestyle hospitality to the neighbourhood.
We're looking for an experienced and passionate Concierge to join our Front Office team. This is an exciting opportunity for someone who loves London, enjoys creating unforgettable experiences, and thrives on delivering personalised service that goes above and beyond.
As a Concierge, you'll be one of the first and last people our guests meet. Whether it's securing the hottest restaurant reservation, arranging a bespoke itinerary, or simply remembering a returning guest's favourite coffee, you'll help create moments that guests will remember long after they leave.
Why Choose The Newman?
We believe great people deserve great benefits. Here's what you can expect as a Concierge at The Newman:
- Experience Dinners and Stays
- Wagestream
- Retail Discounts Including Amazon, Nike, Asda and ASOS
- Enhanced Holidays
- Enhanced Family Leave
- Discounts at The Newman and over 500 Preferred Hotels worldwide
- Cycle to Work Scheme
Concierge employer: The Newman
The Newman is an exceptional employer in London's vibrant Fitzrovia, offering a unique opportunity to be part of a luxury boutique hospitality experience. With a strong focus on employee well-being, we provide generous benefits such as enhanced holidays, family leave, and exclusive discounts, fostering a supportive work culture that values personal growth and memorable guest interactions. Join us to not only advance your career but also to create unforgettable moments for our guests in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Newman. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Newman
Don't be shy about reaching out to The Newman directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Newman and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Newman
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
