At a Glance
- Tasks: Coordinate patient care for colorectal cancer, ensuring timely support and seamless communication.
- Company: Join the Newcastle upon Tyne Hospitals NHS Foundation Trust, a leader in patient-centred care.
- Benefits: Enjoy flexible working arrangements, competitive pay, and comprehensive staff benefits.
- Why this job: Make a real difference in patients' lives while working in a supportive, innovative environment.
- Qualifications: Strong organisational skills and a passion for improving patient experiences are essential.
- Other info: Be part of a dynamic team dedicated to delivering high-quality healthcare.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Colorectal Cancer Care Coordinator will play a vital role in supporting the delivery of high-quality, patient-centred cancer services. Working within the multidisciplinary colorectal team, the post holder will act as a key point of contact for patients, their families, and clinical staff throughout the colorectal cancer pathway. The role will focus on coordinating timely diagnostic investigations, treatments, and follow-up care, ensuring patients receive seamless support in line with national cancer targets and trust standards. The coordinator will be responsible for managing patient databases and cancer tracking systems, maintaining accurate and up-to-date records that support effective pathway monitoring and compliance with reporting requirements. They will proactively identify and resolve potential delays, escalating issues when necessary, and assisting with the preparation of performance reports to drive service improvement.
As part of the team, the post holder will communicate sensitively with patients, providing clear information, reassurance, and signposting to appropriate clinical and support services. They will develop strong working relationships with consultants, specialist nurses, administrative staff, and allied health professionals to ensure smooth pathway management. The role requires excellent organisational and communication skills, proven ability to manage databases and information systems, and the capacity to prioritise a busy workload independently. Above all, the post holder will demonstrate a commitment to improving the experience of patients living with and beyond cancer, contributing to the delivery of safe, efficient, and compassionate care.
The post holder will be responsible for coordinating the colorectal cancer patient pathway, ensuring timely progression from referral through diagnosis, treatment, and follow-up in line with national cancer waiting time targets. They will act as a central point of contact for patients, offering clear information, reassurance, and support while signposting to appropriate clinical or non-clinical services.
A key element of the role will be managing and maintaining accurate patient records on cancer databases and tracking systems. This includes entering and validating data, monitoring progress, identifying potential delays, and escalating issues to the multidisciplinary team (MDT) as required. The coordinator will support the preparation of performance reports and contribute to audit and service improvement initiatives by providing accurate data and pathway information.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
The post holder will work closely with consultants, clinical nurse specialists, and MDT members to ensure effective communication and smooth coordination of care. They will schedule and track diagnostic tests, outpatient appointments, and treatment dates, liaising with departments across the Trust to avoid unnecessary delays.
The role requires handling sensitive and confidential information, demonstrating empathy and professionalism in all patient interactions. The coordinator will be expected to manage competing priorities, work independently, and maintain excellent organisational skills to support delivery of a safe, efficient, and patient-focused service.
The post holder will also contribute to team meetings, pathway reviews, and the development of local processes to improve the overall quality and experience of colorectal cancer care.
Application details
- Interview date: Wednesday 15 October 2025
- Hours: 37 hours 30 minutes per week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
- NO AGENCIES PLEASE
- This advert closes on Thursday 2 Oct 2025
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Cancer Care Coordinator | The Newcastle upon Tyne Hospitals NHS Foundation Trust employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Contact Detail:
The Newcastle upon Tyne Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cancer Care Coordinator | The Newcastle upon Tyne Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in cancer care. Attend events or join online forums where you can connect with professionals and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by researching the Newcastle upon Tyne Hospitals NHS Foundation Trust. Understand their values and recent initiatives in cancer care. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Cancer Care Coordinator, you'll need to convey information clearly and empathetically. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to high-quality patient care.
We think you need these skills to ace Cancer Care Coordinator | The Newcastle upon Tyne Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Cancer Care Coordinator. We want to see how you can contribute to patient-centred care and support the multidisciplinary team.
Showcase Your Communication Skills: Since this role involves a lot of interaction with patients and clinical staff, it’s essential to demonstrate your excellent communication skills in your written application. Use clear and concise language to convey your points effectively.
Highlight Organisational Abilities: The role requires strong organisational skills, so be sure to mention any relevant experience managing databases or coordinating care pathways. We love seeing examples of how you've successfully handled busy workloads in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the necessary information at your fingertips. We’re excited to hear from you!
How to prepare for a job interview at The Newcastle upon Tyne Hospitals NHS Foundation Trust
✨Know Your Stuff
Make sure you understand the role of a Cancer Care Coordinator inside out. Familiarise yourself with the colorectal cancer pathway, national cancer targets, and the importance of patient-centred care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with patients and various healthcare professionals, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated sensitive information or resolved conflicts. This will highlight your ability to handle the emotional aspects of the job.
✨Organisational Skills are Key
The role requires excellent organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any experience you have with databases or tracking systems, as this will be crucial for managing patient records and ensuring smooth pathway management.
✨Be Ready to Discuss Flexibility
As a flexible working friendly organisation, they value adaptability. Be ready to discuss how you can work flexibly to meet the needs of the service and patients. Share any past experiences where you've successfully adapted to changing circumstances or priorities in your work.