At a Glance
- Tasks: Engage with customers, promote AA products, and create a lively experience.
- Company: Join the AA, a trusted brand in New Zealand for over 120 years.
- Benefits: Competitive salary, free online learning, product discounts, and free AA membership.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Be the friendly face of the AA and make every customer interaction memorable.
- Qualifications: Retail or sales experience, high energy, and a positive attitude.
The predicted salary is between 30000 - 40000 € per year.
Based in our Shirley centre, you’ll be the friendly face of the AA—bringing a warm, bubbly personality and customer-first mindset to every interaction.
As a Customer Sales Consultant, you’ll:
- Actively engage with customers to understand their needs and promote the right AA products and services
- Drive sales and achieve KPIs while delivering exceptional service
- Create a positive, lively experience for every customer who walks through our doors
- Handle a variety of tasks, including general administrative and customer service support
- Work standard hours across Monday to Friday — 40 hours per week.
We’re looking for someone who:
- Has proven retail and/or sales experience, with confidence in achieving targets
- Brings high energy, positivity, and a bubbly personality to every shift
- Thrives in a fast-paced environment and learns quickly
- Works well with others and lifts the team around them
- Enjoys connecting with people and making every interaction memorable
What We Offer | Ngā āhuatanga kei a mātou
- Competitive salary
- A team who invests in your ongoing growth and development, with access to free online learning modules
- Discounts across our range of products, including insurance, plus free AA membership for you and your whānau
- An inclusive and diverse work environment
For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Come join us and take your career on its next adventure!
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, so please let us know if there is anything you need to allow you to participate equitably.
Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don’t meet all the requirements, please still get in touch. We’d love to kōrero to see if you might be a great fit for the role.
Customer Sales Consultant-Shirley employer: The New Zealand Automobile Association Inc.
At the AA, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Shirley centre that fosters personal growth and development. With competitive salaries, access to free online learning modules, and a commitment to inclusivity, we ensure that every team member feels valued and empowered to thrive. Join us in creating memorable experiences for our customers while enjoying the benefits of discounts on our products and services, including free AA membership for you and your whānau.
Contact Detail:
The New Zealand Automobile Association Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Consultant-Shirley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the AA and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your bubbly personality and sales experience. Prepare a few examples of how you've engaged customers in the past and how you’ve hit targets—this will make you stand out!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part when you walk into the interview. A smart, friendly appearance will reflect your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Consultant-Shirley
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your bubbly personality shine through in your application. Use a friendly tone and don’t be afraid to share a bit about yourself—after all, we’re looking for someone who can connect with our customers.
Tailor Your Application:Make sure to customise your application to highlight your retail and sales experience. Mention specific achievements or targets you've hit in the past. This will show us that you understand what it takes to succeed in this role.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to read. We appreciate brevity, especially when we’re reviewing lots of applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into our hands directly. Plus, it shows us you’re keen and know how to navigate our processes.
How to prepare for a job interview at The New Zealand Automobile Association Inc.
✨Know the AA Inside Out
Before your interview, take some time to research the AA and its services. Understand their products and how they benefit customers. This will not only show your enthusiasm but also help you engage in meaningful conversations during the interview.
✨Show Off Your Sales Skills
Prepare specific examples from your past retail or sales experience where you successfully met targets or provided exceptional customer service. Be ready to discuss how you can bring that same energy and positivity to the AA team.
✨Emphasise Team Spirit
The role requires someone who works well with others. Think of instances where you’ve collaborated with a team to achieve a goal. Highlighting your ability to lift the team around you will resonate well with the interviewers.
✨Bring Your Bubbly Personality
As a Customer Sales Consultant, your personality is key! Practice conveying warmth and enthusiasm in your responses. Remember, they’re looking for someone who can create a lively experience for customers, so let your true self shine through!
