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- Tasks: Welcome clients, manage appointments, and ensure smooth clinic operations.
- Company: Leading independent cosmetic clinic with a friendly vibe.
- Benefits: Competitive salary, uncapped bonuses, free treatments, and 20 days holiday.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a dynamic team and make clients feel valued every day.
- Qualifications: Strong computer skills, excellent organisation, and a bubbly personality.
The predicted salary is between 25000 - 32000 £ per year.
Who are we? The New York Laser Clinic + Medispa are a leading independent non-invasive cosmetic clinic. Established in 2004, we provide a range of procedures including:
- Laser Hair Removal
- Fat Freezing/ Cryolipolysis
- No Knife Facelift - Ultraformer III HIFU Face + Body Treatments
- Microdermabrasion
- Microneedling
- Radiofrequency
- Skin Analysis
- Skin Peels
- Dermaplaning
- PRP (Plasma rich platelet) Vampire Facial
Please see our website for the full range of treatments that we offer: www.thenewyorklaserclinic.co.uk
We currently have 3 clinics in London – W1 (Baker Street), The City (Bishopsgate) and SW6 (Fulham) and you will be based to work in all 3 locations. We have various employment opportunities (full and part time) for Receptionists. Often being the first and last point of contact to our clients, this is a hugely important role. You will be responsible for meeting and greeting our customers, taking phone calls, selling products and treatments, booking appointments and ensuring the general smooth running of the Clinic.
The applicant must have good/advanced computer skills and excellent organisational skills. You will be expected to learn about the treatments that we offer so you can provide basic information to client enquiries. Excellent customer service is key to a successful business; the ideal candidate will need to be customer focused, and have a bubbly, outgoing personality, with the skills to be able to make each and every customer feel valued.
What we offer our employees:
- Competitive basic salary based on experience (salaries are based on hours actually worked) and we do not cap overtime.
- High and achievable performance related bonuses and commissions - uncapped.
- Internal and external training.
- 20 days holiday + 8 bank holidays (pro-rated for part time).
- Free treatments at Director’s discretion.
- Innovative, professional and friendly working environment using advanced state of the art and world class equipment.
What we expect from you:
- You must be confident, personable, professional, punctual, courteous, flexible, a team player, have good communication skills and be fluent in English.
- We expect the highest standards in customer service.
- You must be passionate about delivering excellent results for our clients.
- Due to the nature of the business, weekend and evening working is required.
- You must be willing to remain flexible in order to cover other clinic shifts where needed.
How to Contact us: Due to the numbers of CV's that we receive you may not receive a response from us. Please ensure there is a current telephone number on your application.
Clinic Receptionist in London employer: The New York Laser Clinic
Contact Detail:
The New York Laser Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Receptionist in London
✨Tip Number 1
Get to know our clinics! Familiarise yourself with the treatments we offer and the vibe of each location. This way, when you walk in for an interview, you can chat confidently about what makes us special.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail that bubbly, outgoing personality we love. Show us you can make every client feel valued right from the start.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you’ve juggled multiple tasks. We want to see how you keep things running smoothly in a busy clinic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team at The New York Laser Clinic + Medispa.
We think you need these skills to ace Clinic Receptionist in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your bubbly and outgoing personality. This role is all about making our clients feel valued, so let that shine through in your writing.
Tailor Your CV: Don’t just send a generic CV. Tailor it to highlight your customer service skills and any relevant experience. We love seeing how you can contribute to our team, so make it specific to the Clinic Receptionist role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for us!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at The New York Laser Clinic
✨Know the Treatments Inside Out
Before your interview, take some time to familiarise yourself with the range of treatments offered at the clinic. This will not only help you answer questions confidently but also show your genuine interest in the role and the services provided.
✨Show Off Your Customer Service Skills
Since this role is all about making clients feel valued, prepare examples from your past experiences where you delivered excellent customer service. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the position.
✨Dress to Impress
As a Clinic Receptionist, you'll be the first point of contact for clients. Dress smartly and professionally for your interview to make a great first impression. A polished appearance reflects your understanding of the importance of professionalism in a client-facing role.
✨Be Ready for Flexibility Questions
Given the nature of the business, be prepared to discuss your availability and willingness to work weekends and evenings. Highlight your flexibility and team player attitude, as these traits are essential for covering shifts across the three clinic locations.