At a Glance
- Tasks: Welcome clients, manage appointments, and ensure a smooth clinic experience.
- Company: Leading independent cosmetic clinic with a friendly atmosphere.
- Benefits: Competitive salary, uncapped bonuses, free treatments, and 20 days holiday.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a dynamic team and make clients feel valued every day.
- Qualifications: Strong computer skills, excellent organisation, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Who are we? The New York Laser Clinic + Medispa are a leading independent non-invasive cosmetic clinic. Established in 2004, we provide a range of procedures including:
- Laser Hair Removal
- Fat Freezing/ Cryolipolysis
- No Knife Facelift - Ultraformer III HIFU Face + Body Treatments
- Microdermabrasion
- Microneedling
- Radiofrequency
- Skin Analysis
- Skin Peels
- Dermaplaning
- PRP (Plasma rich platelet) Vampire Facial
Please see our website for the full range of treatments that we offer: www.thenewyorklaserclinic.co.uk.
We currently have 3 clinics in London – W1 (Baker Street), The City (Bishopsgate) and SW6 (Fulham) and you will be based to work in all 3 locations. We have various employment opportunities (full and part time) for Receptionists. Often being the first and last point of contact to our clients, this is a hugely important role. You will be responsible for meeting and greeting our customers, taking phone calls, selling products and treatments, booking appointments and ensuring the general smooth running of the Clinic.
The applicant must have good/advanced computer skills and excellent organisational skills. You will be expected to learn about the treatments that we offer so you can provide basic information to client enquiries. Excellent customer service is key to a successful business; the ideal candidate will need to be customer focused, and have a bubbly, outgoing personality, with the skills to be able to make each and every customer feel valued.
What we offer our employees:
- Competitive basic salary based on experience (salaries are based on hours actually worked) and we do not cap overtime.
- High and achievable performance related bonuses and commissions - uncapped.
- Internal and external training.
- 20 days holiday + 8 bank holidays (pro-rated for part time).
- Free treatments at Director’s discretion.
- Innovative, professional and friendly working environment using advanced state of the art and world class equipment.
What we expect from you:
- You must be confident, personable, professional, punctual, courteous, flexible, be a team player, have good communication skills and be fluent in English.
- We expect the highest standards in customer service.
- You must be passionate about delivering excellent results for our clients.
- Due to the nature of the business, weekend and evening working is required.
- You must be willing to remain flexible in order to cover other clinic shifts where needed.
How to Contact us:
Due to the numbers of CV's that we receive you may not receive a response from us. Please ensure there is a current telephone number on your application.
Clinic Receptionist employer: The New York Laser Clinic
At The New York Laser Clinic + Medispa, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture across our three London locations. Our team enjoys competitive salaries, uncapped bonuses, and comprehensive training opportunities, all while working with cutting-edge technology in a friendly environment that values customer service excellence. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Receptionist
✨Tip Number 1
Get to know the clinic! Before your interview, check out our website and familiarise yourself with the treatments we offer. This will help you answer questions confidently and show that you're genuinely interested in what we do.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for our clients, think about how you can make them feel welcome. Role-play common scenarios with a friend to get comfortable with greeting clients and answering their queries.
✨Tip Number 3
Be ready to showcase your personality! We love bubbly and outgoing individuals, so let your true self shine during the interview. Share stories that highlight your customer service experience and how you’ve made clients feel valued in the past.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the clinic. This shows us that you’re engaged and eager to learn more about how you can contribute to our team.
We think you need these skills to ace Clinic Receptionist
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your bubbly and outgoing personality. This role is all about making our clients feel valued, so let that shine through in your writing.
Tailor Your CV:Don’t just send a generic CV. Tailor it to highlight your customer service skills and any relevant experience. Mention how you can contribute to the smooth running of our clinics and why you’re excited about working with us.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for all our locations.
How to prepare for a job interview at The New York Laser Clinic
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with the treatments offered at the clinic. Understanding procedures like Laser Hair Removal and Microneedling will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
As a Clinic Receptionist, you'll be the first point of contact for clients. Practice your greeting and how you would handle different customer scenarios. A bubbly, outgoing personality is key, so let that shine through during your interview!
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and serious about the role. Plus, it gives you a chance to learn more about the clinic's operations and expectations.
✨Flexibility is Key
Since the role requires weekend and evening shifts, be ready to discuss your availability. Highlight your willingness to adapt and cover shifts as needed. This will show that you're a team player and committed to supporting the clinic's needs.
