At a Glance
- Tasks: Lead and inspire teams to deliver exceptional guest experiences across multiple locations.
- Company: Join The Botanist, a vibrant hospitality brand celebrating nature through food and drink.
- Benefits: Up to £70,000 salary, private healthcare, dining discounts, and free meals on shift.
- Other info: Enjoy guaranteed days off for your birthday and opportunities for personal growth.
- Why this job: Be part of a fun, energetic culture that values creativity and teamwork.
- Qualifications: 2+ years of multi-site management experience in hospitality required.
The predicted salary is between 38250 - 46750 £ per year.
This role has accountability for 6/7 locations with key sites across London and regional UK locations (including Watford, Marlow, Reading, Bournemouth). Candidates must have 2 years+ multi-site experience in a similar environment clearly evidenced within their application.
Who We Are - The Botanist
The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive. We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.
What will you do?
- You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results.
- You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of.
- You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement.
- Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards.
- You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results.
- You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses.
- Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way.
Why join us?
- Salary up to £70,000 before bonuses (depending on experience).
- AXA private healthcare for you and your immediate family.
- 50% discount for you and up to 5 guests when dining at any of our restaurants.
- Free meals on shift – choose from some of our most loved classics.
- Your birthday (and the day after) are guaranteed days off.
- Education subsidies to support your personal growth goals.
- Access to the TRONC pot via TiPJAR.
- Stream – Giving you financial flexibility and retail discounts.
- Hospitality Action support for wellbeing, finance and counselling.
We celebrate individuality and believe our people thrive when they can be themselves.
Operations Manager - South employer: THE NEW WORLD TRADING COMPANY
The New World Trading Company is an exceptional employer, offering a vibrant and supportive work culture in Sheffield. With a focus on personal growth, employees can progress into chef roles while enjoying fantastic benefits like free meals, generous dining discounts, and guaranteed time off for birthdays. Join us to thrive in a dynamic culinary environment that values your development and well-being.
Contact Details:
THE NEW WORLD TRADING COMPANY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - South
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE NEW WORLD TRADING COMPANY. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE NEW WORLD TRADING COMPANY
Don't be shy about reaching out to THE NEW WORLD TRADING COMPANY directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - South
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE NEW WORLD TRADING COMPANY and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE NEW WORLD TRADING COMPANY
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
