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For Companies At a Glance
- Tasks: Lead and inspire teams across multiple sites to deliver exceptional guest experiences.
- Company: Join The Botanist, a vibrant hospitality brand celebrating nature through food and drink.
- Benefits: Enjoy a competitive salary, healthcare, dining discounts, and personal growth support.
- Why this job: Be part of a fun, energetic culture where your leadership can truly shine.
- Qualifications: Must have 2+ years of multi-site management experience in hospitality.
- Other info: Dynamic role covering North East & Yorkshire with excellent career development opportunities.
The predicted salary is between 52000 - 78000 £ per year.
Overview
This role has accountability for 5 sites across Edinburgh, Newcastle, Sunderland, York and Leeds, leading high-volume restaurant and bar operations. Candidates must have 2 years+ multi-site experience in a similar environment clearly evidenced within their application.
Who we are
The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive. We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.
What will you do
- You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results.
- You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of.
- You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement.
- Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards.
- You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results.
- You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses.
- Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way.
Why join us
- Salary up to £65,000 before bonuses and car allowance.
- AXA private healthcare for you and your immediate family.
- 50% discount for you and up to 5 guests when dining at any of our restaurants.
- Free meals on shift - choose from some of our most loved classics.
- Your birthday (and the day after) are guaranteed days off.
- Education subsidies to support your personal growth goals.
- Access to the TRONC pot via TiPJAR.
- Stream - Giving you financial flexibility and retail discounts.
- Hospitality Action support for wellbeing, finance and counselling.
This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment, covering Edinburgh, Newcastle, Sunderland, York and Leeds. The role is ideally suited to candidates based in Yorkshire, County Durham, Tyne and Wear or the wider North East.
Operations Manager employer: THE NEW WORLD TRADING COMPANY
Contact Detail:
THE NEW WORLD TRADING COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know The Botanist. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching The Botanist's values and culture. Think about how your experience aligns with their mission of celebrating botany through food and drink. Show them you’re not just another candidate, but someone who truly gets what they’re all about!
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've inspired teams and driven results in multi-site operations. They want to see your passion for developing people and creating high-performance cultures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Botanist family and ready to roll up your sleeves for some fun and hard work!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of multi-site experience in hospitality. We want to see how you've led teams and managed operations across different locations, so don’t hold back on the details!
Be Authentic: At The Botanist, we value honesty and individuality. Let your personality shine through in your application. Share your passion for hospitality and how you connect with teams and guests alike.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect our mission and values. Show us how your leadership style aligns with our culture of creativity, teamwork, and fun.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Botanist!
How to prepare for a job interview at THE NEW WORLD TRADING COMPANY
✨Know Your Venues
Before the interview, make sure you research The Botanist's locations in Edinburgh, Newcastle, Sunderland, York, and Leeds. Familiarise yourself with their menus, atmosphere, and any unique features. This will show your genuine interest in the role and help you discuss how you can enhance guest experiences across these sites.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially in a multi-site environment. Share specific examples of how you've motivated teams, driven performance, and upheld brand standards in previous roles. Highlight your ability to create a positive culture while achieving commercial results.
✨Financial Acumen is Key
Since you'll be responsible for P&L results, brush up on your financial knowledge. Be ready to talk about how you've managed budgets, driven revenue growth, and optimised profits in past positions. Use concrete figures and outcomes to illustrate your success.
✨Emphasise People Development
The Botanist values talent development, so come prepared with examples of how you've recruited, coached, and grown team members. Discuss your strategies for handling performance issues fairly and how you celebrate wins to keep morale high. This will demonstrate your commitment to nurturing future leaders.
