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- Tasks: Lead and inspire teams to deliver exceptional guest experiences across multiple locations.
- Company: The Botanist, a vibrant hospitality brand celebrating food, drink, and unforgettable experiences.
- Benefits: Up to £75,000 salary, private healthcare, dining discounts, free meals, and education subsidies.
- Other info: Enjoy guaranteed days off on your birthday and access to wellbeing support.
- Why this job: Join a dynamic team where individuality matters and creativity thrives in a fun environment.
- Qualifications: 2+ years of multi-site management experience in hospitality.
The predicted salary is between 75000 - 75000 £ per year.
This role has accountability for 5/6 locations with key sites across London and regional UK locations (including Watford, Marlow, Reading, Bath, Bournemouth). Candidates must have 2 years+ multi-site experience in a similar environment clearly evidenced within their application.
Who We Are - The Botanist
The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive. We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.
What will you do?
You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results. You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of. You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement. Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards. You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results. You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses. Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way.
Why join us?
- Salary up to £75,000 before bonuses (depending on experience)
- AXA private healthcare for you and your immediate family.
- 50% discount for you and up to 5 guests when dining at any of our restaurants.
- Free meals on shift – choose from some of our most loved classics.
- Your birthday (and the day after) are guaranteed days off.
- Education subsidies to support your personal growth goals.
- Access to the TRONC pot via TiPJAR.
- Stream – Giving you financial flexibility and retail discounts.
- Hospitality Action support for wellbeing, finance and counselling.
We celebrate individuality and believe our people thrive when they can be themselves. If our brand matches yours, apply below. You’ll love it here! This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment, covering Merseyside, Cheshire, Manchester and South Yorkshire.
Operations Manager in London employer: THE NEW WORLD TRADING COMPANY
Contact Detail:
THE NEW WORLD TRADING COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with multi-site operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching The Botanist and its unique approach to hospitality. Understand their values and be ready to discuss how your leadership style aligns with their culture of energy, teamwork, and creativity.
✨Tip Number 3
Showcase your multi-site experience during interviews. Use specific examples of how you've driven performance and developed teams across different locations. This will demonstrate that you’re the right fit for managing multiple sites effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Botanist family.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of multi-site experience in a similar environment. We want to see how you've managed multiple locations and what impact you've made, so be specific!
Be Authentic: At StudySmarter, we value individuality. Let your personality shine through in your application! Share your unique approach to leadership and how you inspire teams to deliver outstanding guest experiences.
Tailor Your Application: Don’t just send a generic application. Tailor it to reflect our values and the role. Mention how you can uphold brand standards and drive revenue growth while keeping the energy high across all sites.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at THE NEW WORLD TRADING COMPANY
✨Know Your Multi-Site Experience
Make sure to highlight your 2+ years of multi-site experience during the interview. Be ready to share specific examples of how you've successfully managed multiple locations, focusing on challenges you faced and how you overcame them.
✨Emphasise Leadership Skills
The Botanist values strong leadership, so prepare to discuss your approach to inspiring and developing teams. Think of instances where you've motivated General Managers or team members to achieve outstanding results and how you foster a positive work culture.
✨Showcase Financial Acumen
Since you'll be responsible for P&L management, brush up on your financial knowledge. Be prepared to discuss how you've driven revenue growth and optimised profits in previous roles, including any specific strategies that worked well for you.
✨Align with Their Values
The Botanist prides itself on individuality and creativity. During the interview, express how your personal values align with theirs. Share examples of how you've celebrated team wins and maintained high standards while keeping the energy positive and enjoyable.