At a Glance
- Tasks: Be the friendly voice helping guests book tables and events at our restaurants.
- Company: Join The New World Trading Company, a multi-award-winning restaurant group.
- Benefits: Enjoy flexible hours, 50% discount on food, and a supportive team environment.
- Other info: Full training provided, making it ideal for students or anyone balancing commitments.
- Why this job: Perfect for those who love connecting with people and creating memorable experiences.
- Qualifications: No experience needed; just bring a positive attitude and a friendly phone manner.
The predicted salary is between 20400 - 29600 £ per year.
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- Based full time at our Warrington HQ, Monday to Friday.
- Monday to Saturday or any combination across the week.
- Earliest start time is 08:30 and latest finish time 7pm but we are flexible.
- Salary: £25,400
- Based full time at our Warrington HQ, Monday to Friday.
- Monday to Saturday or any combination across the week.
- Earliest start time is 08:30 and latest finish time 7pm but we are flexible.
We’re on the lookout for a Bookings Coordinator to join our Botanist team. You don’t need any previous experience - if you have a warm, friendly personality and enjoy talking to people, this is perfect for you.
In this role, you’ll be the first point of contact for guests booking tables, private events, and special occasions across our restaurants. From answering calls to confirming bookings, you’ll make their experience easy and enjoyable.
This role is ideal if you’re looking for steady, rewarding work in a welcoming office environment. Whether you’re returning to work, looking for the next step in your full time career, or simply want to pick up extra hours doing something people-focused, this could be a great fit. It also suits anyone who loves being on the phone and takes pride in giving guests the best possible experience.
We offer flexible hours and days, making this role a great fit if you\'re studying, working around school runs, or balancing other commitments. Whether you’re looking for full-time stability or part-time hours to suit your lifestyle, we’re happy to chat about what works best for you.
What you’ll do:
- Take inbound calls and enquiries, helping guests plan their visits.
- Confirm bookings and share helpful information about our restaurants and policies.
- Be the friendly voice guiding guests through their options.
- Support with guest questions on social media and help resolve simple complaints.
- Keep in touch with our restaurant teams to make sure bookings run smoothly.
- Use our booking system (full training provided).
- You’ll work closely with our site operations team and will be a go-to contact for our GMs
- A positive attitude and a genuine enjoyment of helping people.
- A clear and friendly telephone manner.
- Comfortable using a computer to a basic level
- Previous experience in hospitality, customer service, or sales is welcome but absolutely not essential.
- Flexibility on days and hours required
- 50% discount on food and drinks for you and your guests
- Be part of a multi-award-winning restaurant company
- Company pension scheme
- Financial, health and wellbeing benefits
- A supportive, sociable office team
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Restaurants
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#J-18808-LjbffrBookings Coordinator in Warrington employer: THE NEW WORLD TRADING COMPANY
The New World Trading Company is an exceptional employer, offering a vibrant and supportive work culture at our Warrington HQ. With flexible working hours, generous employee benefits including a 50% discount on food and drinks, and a commitment to personal growth, we ensure that our team members thrive while creating memorable experiences for our guests.
Contact Details:
THE NEW WORLD TRADING COMPANY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bookings Coordinator in Warrington
✨Tip Number 1
Familiarise yourself with The New World Trading Company and its various restaurants. Understanding their unique offerings and atmosphere will help you engage with guests more effectively during calls.
✨Tip Number 2
Practice your telephone manner by role-playing with friends or family. This will help you sound friendly and confident when speaking to potential guests, making a great first impression.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role offers varied hours, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Showcase your enthusiasm for customer service by sharing personal experiences where you've gone above and beyond to help someone. This will demonstrate your genuine enjoyment of helping people, which is key for this role.
We think you need these skills to ace Bookings Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Bookings Coordinator role. Emphasise any customer service experience, even if it's informal, and showcase your friendly personality.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role. Mention why you want to work at The New World Trading Company and how your positive attitude and enjoyment of helping people make you a great fit.
Showcase Communication Skills:Since this role involves a lot of phone interaction, highlight your clear and friendly telephone manner in your application. You could include examples of how you've successfully communicated with customers in the past.
Express Flexibility:Mention your availability and willingness to work flexible hours. This shows that you are adaptable and ready to meet the needs of the company, which is a key aspect of the role.
How to prepare for a job interview at THE NEW WORLD TRADING COMPANY
✨Show Your Friendly Personality
As a Bookings Coordinator, your warm and friendly personality is key. Make sure to convey your enthusiasm for helping people during the interview. Smile, maintain eye contact, and let your genuine enjoyment of customer interaction shine through.
✨Demonstrate Communication Skills
Since you'll be the first point of contact for guests, it's essential to showcase your clear and friendly telephone manner. Practice answering common questions you might receive in the role, and be prepared to discuss how you would handle various guest scenarios.
✨Familiarise Yourself with the Company
Research The New World Trading Company and its restaurants before the interview. Understanding their values, menu offerings, and customer service approach will help you align your answers with what they are looking for in a candidate.
✨Be Ready to Discuss Flexibility
The role offers flexible hours, so be prepared to discuss your availability. Think about how you can fit this role into your current commitments and express your willingness to adapt to the needs of the team and guests.
