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- Tasks: Manage customer protection applications and provide top-notch service.
- Company: Join the UK's leading new homes specialist with a vibrant team culture.
- Benefits: Earn up to £50K OTE, enjoy 33 days holiday, and get your birthday off!
- Why this job: Kickstart your career in property with unrivalled growth opportunities and support.
- Qualifications: Experience in protection advice preferred; CeMAP qualification is a bonus.
- Other info: Dynamic environment with a clear path to becoming a fully qualified Mortgage Adviser.
The predicted salary is between 25000 - 50000 £ per year.
Protection Adviser
Job Title: Protection Adviser
Location: Remote (Must be UK Based and will require occasional travel into one of our Colchester, Peterborough or Wakefield offices)
Rewards: Basic salary of £25,000 plus commission OTE £45K – £50K
Hours: Mon-Fri working three early shifts 9am-6pm and two late shifts 11am-8pm.
The New Homes Group
The New Homes Group as part of the Connells Group, has the enviable reputation of being the UK\’S leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UK\’s top 20 housebuilders.
In 2024 we handled over 15,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have considerable knowledge and experience of mortgage products that are particularly geared towards the new homes market, as well as having established relationships with key mortgage lenders. As part of our 2025/2026 expansion plans, we are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion, within The New Homes Group.
Protection Adviser Responsibilities
You will be part of a team who are responsible for proactively managing customers\’ protection applications and needs, which will involve keeping in regular contact with our clients, and appointed insurance companies delivering high levels of customer service at all times.
As a Protection Adviser, you will have a proven track record in offering protection advice and ideally you will hold a CeMAP 1 qualification although this is not essential. You will possess excellent interpersonal skills with an ability to work effectively on your own as well as in the team environment.
Main Purpose of Job
- Retain existing protection policy arrangements taken out by our customers.
- Minimise lost commission as a result of customers deciding to cancel protection application arrangements within the group.
- Arrange suitable protection policies according to individual customer need.
- Proactively contact our customers who have not made any mortgage protection arrangements to identify and fulfil protection needs.
Benefits
- Unrivalled opportunities for progression, promotion, and personal development in an expanding and market leading business.
- Pre-determined and supported career path to becoming a fully qualified Mortgage and Protection Adviser.
- Full support given towards achieving a full CeMAP qualification.
- 33 days paid holiday including Bank Holidays.
- Get your birthday off once probation is passed.
- Contributory workplace pension.
- 24 hour Wellbeing Employee Assistance Programme
- Death in service cover.
- Access to discounts platform, Perks at Work.
- Access to self-funded Health Care plan.
- Discounted medical assessment Health Screening.
- Discounted Gym Membership.
- Discounts on estate agency, mortgage and surveying services.
- Salary Sacrifice Personal Car Leasing Scheme available.
Your Future Starts Here. Many of our team members have built long-term, fulfilling careers with us, advancing into senior roles. If you\’re passionate about property and want to be part of a growing business, apply now or call our Recruitment Team for a confidential chat
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Protection Adviser employer: The New Homes Group
Contact Detail:
The New Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protection Adviser
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Protection Adviser role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Protection Advisers and showcase your knowledge about the mortgage protection market. Confidence is key!
✨Tip Number 3
Tailor your approach! When you find a role that excites you, research the company and its values. Show them how your skills align with their mission, especially in customer service and protection advice. We want to see your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The New Homes Group. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Protection Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Protection Adviser role. Highlight any relevant experience in customer service or protection advice, and don’t forget to mention your interpersonal skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Keep it concise but engaging – we want to see your personality!
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just duties. Did you exceed sales targets or improve customer satisfaction? We love to see numbers and results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at The New Homes Group!
How to prepare for a job interview at The New Homes Group
✨Know Your Stuff
Make sure you brush up on your knowledge of protection policies and the mortgage market. Familiarise yourself with common terms and products, especially those relevant to new homes. This will show that you're serious about the role and can engage in meaningful conversations.
✨Showcase Your Interpersonal Skills
As a Protection Adviser, you'll need to connect with clients effectively. Prepare examples from your past experiences where you've demonstrated excellent customer service or built strong relationships. This will help you illustrate your ability to work both independently and as part of a team.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, career progression, and the support provided for achieving your CeMAP qualification. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. This will help ease any nerves and ensure you present yourself in the best light during the actual interview.
