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- Tasks: Manage properties, support tenants, and resolve queries while ensuring excellent customer service.
- Company: Join Connells Group, a vibrant and inclusive property management team in Great Shelford.
- Benefits: Enjoy full training, flexible hours, and a clear career pathway in a supportive environment.
- Why this job: Be part of a friendly team, develop valuable skills, and make a real impact in property management.
- Qualifications: Strong communication skills and a passion for customer service; no prior experience needed.
- Other info: We welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
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We are looking for an enthusiastic and highly motivated individual looking for a position within property management. As a Property Manager you will joining our friendly team based in Great Shelford and become part of their vibrant business.
Experience as a property manager is not essential as you will be offered full training, you just need to be able to build strong relationships, have a desire to deliver exceptional customer service and the ability to multi-task.
As a Property Manager you will provide property management and tenancy support services to our branch network, landlords and tenants within your property portfolio.
Whilst you will be working Monday to Friday, we can offer our Property Manager role at full time or part time hours.
What\’s in it for you as a Property Manager?
- Get full training and development
- A good understanding of estate agency business
- Full company briefings
- A career pathway
Key responsibilities of a Property Manager
- Act as a central point of contact managing the effective resolution of queries from clients and staff
- Coordinating urgent and routine repairs and maintenance
- Liaising with trades people/contractors and keeping customers up to date
- Organising safety inspections and managing remedial works
- Liaising with landlords following regular property visits
- Assisting customers with general tenancy queries
- Carrying out weekly partnership calls with colleagues and welcome calls with new customers
- Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Skills and Experience required to be successful as a Property Manager
- Strong customer service skills and confident communicator
- Ability to stay calm under pressure
- Excellent negotiation and influencing skills
- Excellent planning and organisational skills
- Good analytical ability
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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Property Manager employer: The New Homes Group
Contact Detail:
The New Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the property management industry. Understanding the basics of property management, including tenant rights and landlord responsibilities, will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property management events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an informal chat, showing that you can communicate effectively and handle queries will set you apart.
✨Tip Number 4
Research Connells Group and their values. Understanding their commitment to diversity and inclusion can help you align your application with their ethos, making you a more attractive candidate.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Property Manager position. Tailor your application to highlight how your experiences align with these requirements.
Highlight Customer Service Skills: Since strong customer service skills are essential for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to communicate effectively and resolve issues.
Showcase Your Organisational Skills: Mention any relevant experience that showcases your planning and organisational abilities. This could include managing multiple tasks or projects simultaneously, which is crucial for a Property Manager.
Express Enthusiasm for Training: As the company offers full training, express your eagerness to learn and develop within the role. Highlight any previous experiences where you successfully adapted to new challenges or environments.
How to prepare for a job interview at The New Homes Group
✨Show Your Enthusiasm
As a Property Manager, enthusiasm is key. Make sure to express your excitement about the role and the company during the interview. This will demonstrate your motivation and willingness to learn, which is especially important since full training is provided.
✨Highlight Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you successfully managed client relationships or resolved issues. This will show that you understand the importance of delivering exceptional service.
✨Demonstrate Multi-tasking Ability
The role requires the ability to juggle multiple tasks effectively. Be ready to discuss how you've managed competing priorities in previous roles or situations. This will reassure the interviewer that you can handle the demands of property management.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the Property Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
