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- Tasks: Engage with customers, book appointments, and resolve queries daily.
- Company: Join a company that promotes from within 90% of the time.
- Benefits: Enjoy a fun work environment with opportunities for career advancement.
- Why this job: Perfect for outgoing individuals who love talking to people and want to grow.
- Qualifications: Excellent communication skills and some customer service experience required.
- Other info: Be part of a supportive team that values your growth and success.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Advisor
Do you have an outgoing personality? Do you enjoy talking to people over the phone? Are you looking for a fun and rewarding environment? Would you like to work for a company where 90% of promotions are internal? If yes, we may have the perfect job for you!
We are hiring Customer Service Advisors to join our busy central operations team. Your responsibilities will include booking appointments, arranging surveyor visits, and handling customer queries. To succeed in this role, you should have excellent communication skills, some customer service experience, and a motivation to excel within a great team. We value our people highly and are committed to helping ambitious, capable individuals advance their careers with us.
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Customer Service Advisor employer: The New Homes Group
Contact Detail:
The New Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Show off your communication skills! During any interactions, whether it's a phone call or a casual chat, make sure to demonstrate your ability to engage and connect with people. This will highlight your suitability for the Customer Service Advisor role.
✨Tip Number 2
Familiarise yourself with our company values and culture. Understanding what we stand for at StudySmarter will help you align your responses during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your capability and readiness for the role.
✨Tip Number 4
Network with current employees if possible. Engaging with our team members can provide you with insider knowledge about the role and the company, which can be invaluable during the interview process.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any previous customer service experience. Use specific examples that demonstrate your ability to handle queries and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your outgoing personality and enthusiasm for the role. Mention why you want to work for this company and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, patience, and adaptability. These are crucial for a Customer Service Advisor and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The New Homes Group
✨Show Your Personality
As a Customer Service Advisor, having an outgoing personality is key. During the interview, let your natural charm shine through. Engage with the interviewer and demonstrate your enthusiasm for talking to people.
✨Highlight Relevant Experience
Make sure to discuss any previous customer service experience you have. Share specific examples of how you've handled customer queries or resolved issues, as this will show your capability in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or unexpected situations. Practising your responses can help you feel more confident during the interview.
✨Express Your Career Ambitions
Since the company values internal promotions, express your desire to grow within the organisation. Talk about your career goals and how you see yourself advancing in the company, which shows your commitment and motivation.
