NET-A-PORTER GROUP is seeking an Incident and Bug Manager to join the Site Trading Management team in our London office. You will own the live site defect triage process, translate incidents for non-technical stakeholders, and lead real-time incident channels to ensure rapid resolution and clear updates.
The role requires proven ecommerce incident management experience, strong communication skills, and a calm, analytical approach under pressure. Hybrid working options are available in London.
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Live Site Incident & Bug Manager employer: THE NET-A-PORTER GROUP
At NET-A-PORTER and MR PORTER, we pride ourselves on being a leading luxury fashion destination that fosters a dynamic and inclusive work culture. Our Westfield Shepherd's Bush office in London offers a collaborative environment where creativity thrives, alongside competitive benefits such as private healthcare, flexible working arrangements, and exclusive staff discounts. We are dedicated to employee growth, providing opportunities for professional development and innovation, making us an exceptional employer for those looking to make a meaningful impact in the world of luxury e-commerce.
