Head of Site Ops & Delivery: Scalable E‑Commerce

Head of Site Ops & Delivery: Scalable E‑Commerce

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
THE NET-A-PORTER GROUP LIMITED

At a Glance

  • Tasks: Lead site operations and ensure a seamless customer experience on our e-commerce platform.
  • Company: Join the dynamic Net-A-Porter Group in a vibrant London office.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Fast-paced environment with a focus on innovation and teamwork.
  • Why this job: Be at the forefront of e-commerce, driving improvements and enhancing user experience.
  • Qualifications: Experience in site operations and strong leadership skills required.

The predicted salary is between 70000 - 90000 £ per year.

Net-A-Porter Group is seeking a Head of Site Operations & Delivery based in our London Westfield office to support the Site Trading Team.

You will own the operational health of the website and app, ensuring a stable, high‑performing customer experience through effective production support and governance.

Lead end-to-end incident, problem and defect management, coordinate cross‑functional teams to resolve production issues, and drive continuous improvements.

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Head of Site Ops & Delivery: Scalable E‑Commerce employer: THE NET-A-PORTER GROUP LIMITED

THE NET-A-PORTER GROUP LIMITED is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from a hybrid working model, comprehensive healthcare, and exclusive discounts, alongside ample opportunities for professional growth within the luxury fashion sector. Joining our team means being part of a forward-thinking company that values innovation and results-driven performance.

THE NET-A-PORTER GROUP LIMITED

Contact Details:

THE NET-A-PORTER GROUP LIMITED Recruitment Team

We think you need these skills to ace Head of Site Ops & Delivery: Scalable E‑Commerce

Operational Management
Incident Management
Problem Management
Defect Management
Cross-Functional Team Coordination
Production Support
Governance