Complex Needs Service Lead

Complex Needs Service Lead

Gloucester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support women facing complex needs through tailored interventions.
  • Company: Join a renowned organisation dedicated to empowering women and providing bespoke care.
  • Benefits: Enjoy comprehensive training, a generous pension scheme, and a positive work environment.
  • Why this job: Make a real difference in women's lives while developing your skills in a rewarding role.
  • Qualifications: This role is open to female applicants only, in line with the Equality Act 2010.
  • Other info: Be part of a diverse team committed to social change and personal growth.

The predicted salary is between 28800 - 43200 £ per year.

Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting women in a holistic, gender responsive, trauma-informed way to support women to achieve their full potential? This exciting role is an opportunity to provide a range of interventions and support to women experiencing multiple and complex needs.

You will offer support to reduce social harms such as offending, homelessness, substance misuse, mental and physical illness, extreme poverty, and violence and abuse. Additionally, you will provide practical and emotional support through one-to-one/group interventions with the aim of raising self-esteem, self-efficacy, and enhancing social and recovery capital.

You will have oversight across a range of projects, providing support and direction to keyworkers. This is a challenging role which will present the right candidate with opportunities to make a difference and to develop a service that provides women with positive opportunities for change.

Please note, this position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres, in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives, and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging, and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme, and a positive working environment.

Interview date: 3rd April 2025

Complex Needs Service Lead employer: The Nelson Trust

As an employer, we are dedicated to fostering a supportive and inclusive work culture that empowers our staff to make a meaningful impact in women's lives. Located in a vibrant community, we offer extensive training and development opportunities, alongside a generous pension scheme, ensuring our employees feel valued and equipped to thrive in their roles. Join us in this rewarding journey where your passion for supporting women can flourish, and together we can create positive change.
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Contact Detail:

The Nelson Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Needs Service Lead

✨Tip Number 1

Familiarise yourself with trauma-informed care principles. Understanding how to approach support in a way that acknowledges and addresses trauma will be crucial in this role. This knowledge will not only help you in interviews but also demonstrate your commitment to the values of the organisation.

✨Tip Number 2

Network with professionals in the field of women's services. Attend relevant workshops, seminars, or community events where you can meet others who work in similar roles. Building these connections can provide insights into the role and may even lead to recommendations.

✨Tip Number 3

Prepare to discuss specific interventions you've used in past roles. Be ready to share examples of how you've supported individuals facing complex needs, as this will showcase your practical experience and understanding of the challenges involved.

✨Tip Number 4

Research the organisation's current projects and initiatives. Being knowledgeable about their work will allow you to tailor your responses during the interview and show that you're genuinely interested in contributing to their mission.

We think you need these skills to ace Complex Needs Service Lead

Trauma-Informed Care
Holistic Support Approaches
Gender Responsive Practices
Emotional Intelligence
Intervention Planning
Group Facilitation Skills
Self-Esteem Building Techniques
Knowledge of Social Services
Understanding of Complex Needs
Conflict Resolution
Empathy and Compassion
Project Oversight
Team Leadership
Communication Skills
Networking and Partnership Development

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Complex Needs Service Lead position. Tailor your application to highlight how your skills and experiences align with the role's focus on supporting women with complex needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in working with vulnerable populations, particularly women. Showcase your understanding of trauma-informed care and holistic support approaches.

Demonstrate Passion and Commitment: Use your application to convey your passion for making a difference in women's lives. Share specific examples of how you've contributed to similar causes or initiatives in the past, and express your commitment to the values outlined in the job description.

Proofread and Personalise: Before submitting your application, proofread all documents for clarity and grammatical accuracy. Personalise your cover letter by addressing it to the hiring manager if possible, and ensure it reflects your genuine interest in the organisation and the role.

How to prepare for a job interview at The Nelson Trust

✨Show Your Passion for Women's Support

Make sure to express your genuine commitment to making a difference in women's lives. Share personal experiences or motivations that drive your passion for supporting women, especially those facing complex needs.

✨Demonstrate Holistic Understanding

Be prepared to discuss how you would approach support in a holistic and trauma-informed manner. Highlight any relevant experience you have in providing emotional and practical support, and be ready to give examples of interventions you've successfully implemented.

✨Highlight Leadership Skills

Since this role involves oversight and direction of keyworkers, emphasise your leadership experience. Discuss how you have previously managed teams, provided guidance, and fostered a positive working environment to achieve collective goals.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in challenging situations. Think about past experiences where you had to navigate complex issues and be ready to explain your thought process and the outcomes.

Complex Needs Service Lead
The Nelson Trust
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  • Complex Needs Service Lead

    Gloucester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-29

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    The Nelson Trust

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