At a Glance
- Tasks: Provide compassionate support to women in residential treatment during evening hours.
- Company: The Nelson Trust, a charity focused on recovery from addiction and trauma.
- Benefits: Competitive salary, generous holidays, pension contributions, and wellbeing support.
- Other info: Flexible rolling shift pattern with opportunities for personal development and training.
- Why this job: Make a real difference in women's lives by providing essential support during their recovery journey.
- Qualifications: Full driving licence, strong communication skills, and experience with trauma or substance use.
The predicted salary is between 25000 - 26500 £ per year.
The Nelson Trust is a charity dedicated to supporting people affected by addiction and trauma to build safer, more stable futures. Within our residential women’s service in Stroud, we offer trauma‑informed care in a structured, supportive environment where recovery can begin and lives can be rebuilt. Our approach is shaped by years of experience and colleagues with lived experience, creating a culture grounded in empathy and real insight. This enables us to provide care that not only meets practical needs but supports lasting change.
We are looking for a Late Support Worker to join our team, providing consistent, compassionate support to women in residential treatment outside of core daytime hours—helping to maintain a safe, stable environment through the evening.
What does that look like day to day?
- Being a consistent and reassuring presence, helping maintain safety and stability during quieter hours
- Supporting residents to follow treatment expectations and stay connected to their recovery
- Welcoming new arrivals and helping them settle into the house
- Carrying out key tasks such as room checks, medication and health & safety checks
- Responding calmly to challenging situations, including offering de‑escalation support
- Keeping accurate records and clear handovers to support continuity of care
What You’ll Bring To The Role
- A full driving licence and willingness to travel when required
- Confidence in working independently and making considered decisions
- The ability to build trusting relationships while maintaining clear and consistent boundaries
- Understanding of residential treatment, safeguarding, or working with people affected by trauma or substance use
- A calm, steady approach, with the ability to respond thoughtfully under pressure
- Strong communication skills and attention to detail when recording and sharing information
- Willingness to develop skills such as medication administration and relevant training
- Flexibility to work a rolling shift pattern, including evenings
What Our Clients Need Most
- A consistent and reliable presence that helps them feel safe, particularly outside of core hours
- A non‑judgemental and compassionate approach, with belief in their ability to recover
How We Support You
- Salary: £25,000 - £26,500 (pro rata, depending on experience)
- Hours: 21 per week, rolling shift pattern 4pm - 10pm
- Holidays: 25 days plus public holidays (pro‑rata)
- Pension: 6% employer contribution
- Investment in your development through training, supervision and career pathways
- Access to wellbeing and employee assistance support
- Death in service benefit (2x salary)
- Refer a Friend scheme
- Blue Light Card discounts
- Eye care scheme
This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received. This position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
