At a Glance
- Tasks: Support the referral process and welcome new residents into recovery.
- Company: Join Nehemiah, a charity dedicated to helping men on their recovery journey.
- Benefits: Enjoy 25 days annual leave, a contributory pension, and a supportive health plan.
- Other info: We value lived experience and encourage diverse applicants to apply.
- Why this job: Make a real impact in people's lives while working in an inclusive and innovative environment.
- Qualifications: Experience with vulnerable adults and NVQ3 in Health & Social Care or equivalent is preferred.
The predicted salary is between 22700 - 30000 £ per year.
Referrals Practitioner - The Nehemiah Project
On-site in Streatham, Croydon & Clapham with external travel in and out of London | £32,000 | Permanent | 35 hours per week
The first conversation can change everything.
As a Referrals Practitioner, you'll often be the first person someone meets from Nehemiah.
You'll speak with men taking the first step towards rebuilding their lives beyond drug and alcohol addiction, helping them understand our programme, carrying out thoughtful assessments and ensuring every applicant experiences a welcoming, fair and professional introduction to Nehemiah.
Working closely with applicants, referral partners and colleagues, you'll help more men access recovery while making sure every admission strengthens our recovery community.
Every conversation matters because first impressions last.
"I am very grateful to be part of Nehemiah. I feel supported but still in charge of my life and choices."
— Nehemiah resident
Why Nehemiah?
We're a close-knit charity where relationships matter.
As the first point of contact for many applicants, you'll play a unique role in shaping how people experience Nehemiah before they even arrive. You'll work alongside supportive colleagues, build trusted relationships with referral partners and have the opportunity to influence how our admissions process continues to develop.
As a smaller organisation, your ideas will be heard, your contribution will be recognised and your work will have a direct impact on who joins our recovery community.
How you'll make a difference
You'll help people by:
- Creating a welcoming and compassionate first experience of Nehemiah.
- Carrying out fair, thoughtful assessments that balance opportunity with responsibility.
- Building trusted relationships with referral partners across prisons, probation, treatmentservicesand local authorities.
- Coordinating positive admissions that help people start recovery with confidence.
- Protecting our recovery community through sound judgement and effective safeguarding.
- Improving access to recovery by helping shape an efficient and supportive referral service.
Key Responsibilities
- Complete referral assessments and make recommendations for admission.
- Support applicants throughout the referral and admissions process.
- Build positive relationships with referral partners and external agencies.
- Coordinate admissions and prison gate collections where required.
- Maintainaccuratereferral records and occupancy information.
- Promote safeguarding and contribute to safe admission decisions.
- Work collaboratively with colleagues to continually improve the referral service.
You'll thrive here if you...
- Believe people can rebuild their lives beyond addiction.
- Build trust quickly through warmth,professionalismand respect.
- Enjoy balancing compassion with good judgement.
- Communicate confidently with people from a wide range of backgrounds.
- Like building relationships and solving problems.
- Want to play a key role in helping people begin their recovery journey.
Experience in addiction recovery, homelessness, criminal justice, mental health or supported housing is welcomed, but we're equally interested in people whose values and approach align with ours.
What we offer
- £32,000 salary (35 hours per week).
- Regular supervision and reflective practice.
- Ongoing learning and professional development.
- Health Cash Plan and annual training budget.
- A supportive team where your contribution matters.
- The opportunity to help shape someone's recovery journey from the very first conversation.
How to apply
Visit tnp.livevacancies.co.uk to:
- Submit your CV.
- Answer five short application questions.
- Download the Job Description and Person Specification.
Our recruitment process includes a Teams screening interview, an in-person interview and, for final shortlisted candidates, a practical assessment followed by a conversation with our CEO and a member of our Leadership Team or Board.
Referrals Practitioner in London employer: THE NEHEMIAH PROJECT
At Nehemiah, we pride ourselves on being a close-knit charity where relationships matter, offering a supportive environment for our Recovery Practitioners to thrive. With a focus on personal and professional development, you will have the chance to influence service delivery while witnessing the profound impact of your work on residents' lives. Join us in Streatham, Croydon & Clapham, where your contributions are valued, and you can truly make a difference in the recovery journeys of men overcoming addiction.
StudySmarter Expert Advice🤫
We think this is how you could land Referrals Practitioner in London
✨Tip Number 1
Familiarise yourself with the principles of addiction recovery and safeguarding. Understanding these concepts will not only help you in your role but also demonstrate your commitment to the values of Nehemiah during interviews.
✨Tip Number 2
Network with professionals in the field of recovery and social care. Building relationships with those already working in similar roles can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare for the candidate presentation by researching common challenges faced by new residents in recovery. This will allow you to showcase your understanding of their needs and how you can support them effectively.
✨Tip Number 4
Highlight any lived experience you have, as well as your ability to empathise with vulnerable adults. This personal touch can set you apart from other candidates and align you closely with the values of the organisation.
We think you need these skills to ace Referrals Practitioner in London
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Referrals Practitioner position. Understand the key responsibilities and required skills, especially the importance of compassion and organisation in this role.
Highlight Relevant Experience:When writing your application, emphasise any experience you have working with vulnerable adults or in recovery settings. If you have lived experience related to the criminal justice system, make sure to mention it as it is particularly welcomed.
Showcase Your Values:Reflect on how your personal values align with those of Nehemiah. In your application, provide examples of how you demonstrate belief, respect, kindness, honesty, and empowerment in your work or personal life.
Be Authentic:Ensure that your application reflects your own voice and experiences. Avoid using AI-generated content, as the company values genuine expressions of who you are and how you connect with their mission.
How to prepare for a job interview at THE NEHEMIAH PROJECT
✨Show Your Compassion
As a Referrals Practitioner, empathy is key. Be prepared to share examples of how you've supported vulnerable adults in the past, demonstrating your understanding of their challenges and your commitment to helping them.
✨Know the Values
Familiarise yourself with Nehemiah's values: belief, respect, kindness, honesty, and empowerment. During the interview, reflect these values in your answers to show that you align with the organisation's mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you've successfully navigated similar challenges in your previous roles.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and tasks effectively, especially when juggling multiple responsibilities like assessments and resident arrivals.
