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- Tasks: Join our housekeeping team to create memorable experiences for hotel guests.
- Company: The Ned is a vibrant hotel and private members' club in the heart of the City.
- Benefits: Enjoy a competitive salary, complimentary meals, and exclusive discounts for you and your friends.
- Why this job: Be part of a diverse team that values your contributions and offers exciting career development.
- Qualifications: No specific experience required; just bring your enthusiasm and a passion for hospitality.
- Other info: Flexible working hours from 6pm to 10pm, with regular social events and a supportive work environment.
Our turndown attendants work as part of our housekeeping team to create memorable and comfortable experiences for our hotel guests. Refreshing guests’ bedrooms daily to ensure the rooms is always looking sharp and meets the high standards of The Ned.
Where will you be working? Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.
What will you be doing? As Turndown Attendant, you will play an integral part of our Housekeeping Team:
- Creating a comfortable and relaxing environment for our hotel guests to enjoy a great night's sleep
- Tidying guest belongings and replenishing amenities to leave the room looking fresh and appealing
- In addition to the specific turndown duties, you may support other areas of the housekeeping team as needed
Working hours: 6pm to 10pm, 5 days a week.
What can The Ned give you?
- Salary of £15.60/hour including service charge, depending on role
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join our Housekeeping team.
Turndown Attendant employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant
✨Tip Number 1
Familiarise yourself with The Ned's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to discuss specific examples of how you've created comfortable environments for guests, as this will show your capability for the Turndown Attendant position.
✨Tip Number 3
Prepare questions about the role and the team dynamics. Asking insightful questions not only shows your interest in the position but also helps you gauge if The Ned is the right workplace for you.
✨Tip Number 4
Practice your communication skills. As a Turndown Attendant, you'll need to interact with guests and team members effectively, so being able to convey your thoughts clearly will be crucial during the interview process.
We think you need these skills to ace Turndown Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Turndown Attendant. Highlight your relevant experience in housekeeping or customer service that aligns with creating memorable experiences for guests.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your attention to detail, ability to work in a team, and any previous experience in hospitality or housekeeping.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent service. Mention specific examples of how you have contributed to a positive guest experience in the past.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The Ned
✨Show Your Attention to Detail
As a Turndown Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards in cleanliness or organisation. Mention specific examples of how you ensured guest satisfaction through your meticulous work.
✨Demonstrate Team Spirit
The role involves working closely with the housekeeping team. Be prepared to discuss how you collaborate with others and support your colleagues. Share experiences where teamwork led to a successful outcome, especially in a hospitality setting.
✨Express Your Passion for Hospitality
Convey your enthusiasm for creating memorable experiences for guests. Talk about what motivates you to work in hospitality and how you can contribute to making guests feel comfortable and valued during their stay.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the specific duties of a Turndown Attendant, opportunities for growth within the housekeeping team, or how The Ned fosters a positive work environment.
