Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and manage spa bookings while providing excellent customer service.
- Company: Join The Ned, a vibrant hospitality hub in the heart of the City.
- Benefits: Earn up to £14.50/hour, enjoy free meals, and access exclusive discounts.
- Why this job: Be part of a dynamic team and enhance your career in the spa industry.
- Qualifications: Fluent English, computer skills, and a passion for guest relations.
- Other info: Enjoy regular social events and a supportive work environment.
The predicted salary is between 11 - 17 £ per hour.
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms. Do you want to join one of the best places to work in hospitality?
What’s the role? Spa Receptionist
Where will you be working? Ned's Club Spa features eight beautiful treatment rooms, hammam, sauna, steam room & 20 metre heated indoor swimming pool. With a range of treatments and services available, with professional products, Ned's Club Spa is a one stop shop for total head to toe maintenance.
What will you be doing?
- You will be passionate about the spa industry, people and guest relations.
- You will be fluent in English due to guest and member interaction.
- You will have acquired computer skills with Word and Excel, in order to carry out daily spa reception duties and responsibilities. Skills in Opera or similar are an advantage.
- You will be confident in building relationships with members and clients and recommending products as this is one of the main responsibilities.
- Work shifts are on a full-time basis across five days of any week, including weekends.
- You will be a trained Pool Responder.
What can The Ned give you?
- Salary of up to £14.50/hour + 10% discretionary commission.
- Complimentary meals in our friendly team restaurant, Neddy’s including payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping and cinema discounts.
- Your birthday off after a year of service and more holiday after five years of service.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance program – 24/7 advice & support.
- Reward and recognition initiatives.
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please do let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Spa Receptionist.
Spa Receptionist employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Get to know the spa scene! Research The Ned and its offerings so you can chat confidently about their services during your interview. Show us you're genuinely interested in being part of our team!
✨Tip Number 2
Practice your people skills! As a Spa Receptionist, you'll be interacting with guests all day. Role-play with a friend to nail down how to build rapport and recommend treatments like a pro.
✨Tip Number 3
Brush up on your tech skills! Familiarise yourself with software like Opera or similar systems. We want to see that you're ready to handle daily tasks smoothly and efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen to join The Ned family right from the start!
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the spa industry in your application. Share any relevant experiences or why you love working with people and guest relations. This will help us understand your fit for the role!
Tailor Your CV: Make sure your CV highlights your computer skills, especially with Word and Excel. If you've got experience with Opera or similar systems, shout about it! We want to see how your skills match what we're looking for.
Be Personable: Since building relationships is key, use your application to showcase your interpersonal skills. A friendly tone can go a long way in making your application stand out. Remember, we’re all about creating a welcoming environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Ned
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and services. Being able to discuss different therapies and products confidently will show your passion for the industry and impress the interviewers.
✨Practice Your People Skills
As a Spa Receptionist, you'll be interacting with guests and members regularly. Practise your communication skills and think about how you can build rapport quickly. Role-playing with a friend can help you feel more comfortable.
✨Familiarise Yourself with Tech
Since you'll need to use computer systems like Word, Excel, and possibly Opera, make sure you're comfortable with these tools. If you can, try to get some hands-on practice before the interview to demonstrate your tech-savviness.
✨Show Your Enthusiasm
Let your passion for the spa industry shine through during the interview. Share any relevant experiences or stories that highlight your love for guest relations and how you can contribute to creating a welcoming atmosphere at The Ned.