At a Glance
- Tasks: Lead daily operations and ensure exceptional service at Neds Club Upstairs.
- Company: Join The Ned, a vibrant hospitality hub in the heart of London.
- Benefits: Earn up to £43,800, enjoy complimentary meals, and access exclusive discounts.
- Other info: Diverse workplace with exciting career growth and regular social events.
- Why this job: Be part of a dynamic team and enhance your management skills in a fun environment.
- Qualifications: Previous supervisory experience and a passion for outstanding guest experiences.
The predicted salary is between 43800 - 43800 £ per year.
Neds Club Upstairs is a rooftop space for members with a heated pool, restaurant, two converted domes and two outdoor terraces for eating and drinking. As Floor Manager, catering to our most important customers, our members, you will support your General Manager in the leadership of Neds Club Upstairs, primarily overseeing day-to-day operations and delivering exceptional service and food to our guests.
As a member of the management team, you will:
- Support the delivery of all operational, commercial, experiential, and people performance.
- Be accountable for ensuring the whole team delivers exceptional service and hold them to account for performance as measured on the restaurant balanced scorecard.
- Ensure that all regulatory compliance is maintained as an accountable person for health and safety and labour relations.
- Support with all people leadership tasks, including team recruitment, development and performance chats, onboarding new starters.
What can The Ned give you?
- Salary of up to £43,800 per year, including service charge.
- Complimentary meals in our friendly team restaurant, Neddys including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme 24/7 advice and support.
- Reward and recognition initiatives.
What you can bring to the role:
- Previous supervisory or management experience with a proven track record of delivering outstanding food, guest experiences, and people management.
- High standards are essential as our customers and guests expect the best.
- An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards.
- A calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Floor Manager.
Floor Manager in Slough employer: The Ned
At The Ned, we pride ourselves on being one of the best places to work in hospitality, offering a vibrant and inclusive work culture that values diversity and employee growth. As a Floor Manager, you'll enjoy competitive salary packages, complimentary meals, and exciting learning opportunities, all while working in a stunning rooftop environment in the heart of London. Join us to be part of a dynamic team that celebrates exceptional service and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Slough
✨Tip Number 1
Get to know the venue! Before your interview, spend some time at Neds Club Upstairs. Familiarise yourself with the atmosphere, the menu, and the service style. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even chat with them during your visit. They can provide insider tips about the company culture and what it takes to succeed as a Floor Manager.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that might arise in a busy restaurant environment. Show us your problem-solving skills and how you keep calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our members.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in management and customer service. We love seeing how your past roles have prepared you for the Floor Manager position at Neds Club Upstairs!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone who can handle high-pressure situations with ease!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at The Ned.
How to prepare for a job interview at The Ned
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Neds Club Upstairs. Understand its unique offerings, like the heated pool and outdoor terraces. This knowledge will show your genuine interest in the role and help you connect your experience to the venue's specific needs.
✨Showcase Your People Skills
As a Floor Manager, you'll be leading a team and ensuring exceptional service. Be prepared to discuss your previous management experiences, focusing on how you've developed and motivated your team. Share specific examples of how you've handled challenges and maintained high standards in a busy environment.
✨Demonstrate Your Organisational Skills
Highlight your ability to keep impeccable records and manage compliance with health and safety regulations. Bring examples of how you've successfully implemented processes in past roles. This will reassure them that you can maintain the high standards expected at Neds Club.
✨Prepare Questions That Matter
Think of insightful questions to ask during your interview. Inquire about the team culture, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your career goals.
