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- Tasks: Lead a team, manage rotas, and support housekeeping operations.
- Company: The Ned is a vibrant hospitality hub with hotels, clubs, and restaurants in London.
- Benefits: Enjoy a competitive salary, complimentary meals, discounts, and wellness perks.
- Why this job: Join a dynamic team in a renowned venue, fostering growth and collaboration.
- Qualifications: Experience in supervision and administration is essential; organisational skills are key.
- Other info: Diversity and inclusion are central to our culture; we welcome all applicants.
The predicted salary is between 29280 - 40800 £ per year.
Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities.
We are looking for an organised and meticulous admin star for our newly formed support function within housekeeping. Leading the team of co-ordinators and shouldering the desk-based admin tasks such as rotas, ordering, and reporting, this team will allow our rooms, public area, laundry, and minibar teams to focus on keeping the operation looking amazing and running smoothly.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Senior Housekeeping Supervisor – Co-ordination and Administration
About The Ned:
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.
As the leader of our newly formed administration team, and reporting into our Assistant Executive Housekeeper you will:
- You’ll manage our team of co-ordinators, motivating and developing them to deliver amazing support to the daily operation
- Create and own rotas for the whole Housekeeping function, delivering fair and strategic schedules that cover the operation and allow our team to enjoy good work life balance
- Place appropriate orders with our suppliers and support regular stock takes to maintain par levels and ensure no service or operational disruptions
- Keep our operational and people systems admin up to date, such as Fourth, Knowcross, and Mapal One
- Maintain smooth relationships with partner departments such as Engineering
- Complete ad-hoc admin and reporting tasks where necessary, with a focus on allowing the operational managers and team to focus on their areas
- Communicate with the management and leadership team as needed, for example sharing agency staffing needs or stock disruptions
What The Ned can give you:
- Salary of £36,500 per year including service
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- This is a desk-based administration role, so you’ll naturally be focussed and organised with the ability to manage and complete multiple priorities to deadlines
- You’ll be leading our team of co-ordinators so prior experience as a supervisor or people manager is essential, with a proven track record of developing and motivating a high performing team
- The administration team’s function is to support the operational department, so prior knowledge of the day to day will be highly advantageous in building supportive and collaborative relationships
- You’ll be comfortable with complex data or tasks, such as creating rotas for a large department or analysing reports
- Previous experience with any of the systems we use will be beneficial, but training will e provided where needed
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must the right to work in the UK to be considered for this role.
Apply today and join us as Senior Housekeeping Supervisor
#lovethened
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Senior Housekeeping Supervisor - Coordination and Administration employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housekeeping Supervisor - Coordination and Administration
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Fourth, Knowcross, and Mapal One. Having a basic understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially if you've managed teams or coordinated schedules. Be ready to share specific examples of how you motivated and developed your team to achieve operational excellence.
✨Tip Number 3
Research The Ned and its unique offerings, such as its restaurants and member areas. Understanding the company's culture and values will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss how you handle complex data and reporting tasks. Think of examples where you've successfully created rotas or analysed reports, as this will be crucial in demonstrating your capability for the administrative aspects of the role.
We think you need these skills to ace Senior Housekeeping Supervisor - Coordination and Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and team management. Emphasise any previous roles where you led a team or handled complex scheduling tasks, as these are key for the Senior Housekeeping Supervisor position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and The Ned. Discuss how your organisational skills and experience in hospitality align with the responsibilities of managing rotas and supporting operational teams.
Highlight Relevant Skills: Focus on skills that are crucial for this role, such as attention to detail, multitasking, and familiarity with administrative systems. Mention any specific software you have used that relates to the job description, like Fourth or Knowcross.
Showcase Leadership Experience: Since this role involves leading a team of co-ordinators, be sure to include examples of how you've motivated and developed team members in past positions. This will demonstrate your capability to manage and inspire others effectively.
How to prepare for a job interview at The Ned
✨Showcase Your Organisational Skills
As this role requires a high level of organisation, be prepared to discuss specific examples of how you've successfully managed multiple priorities in previous positions. Highlight any tools or methods you use to stay organised.
✨Demonstrate Leadership Experience
Since you'll be leading a team of co-ordinators, it's crucial to share your past experiences in supervisory roles. Talk about how you've motivated and developed your team to achieve their best performance.
✨Familiarise Yourself with Relevant Systems
While training will be provided, having prior knowledge of systems like Fourth, Knowcross, and Mapal One can set you apart. If you have experience with similar software, make sure to mention it during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding scheduling and stock management. Think of scenarios where you've had to make quick decisions and how you handled them effectively.
