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- Tasks: Deliver exceptional in-room dining experiences to hotel guests with a smile.
- Company: Join The Ned, a vibrant hotel and club in the heart of London.
- Benefits: Earn £17/hour, enjoy free meals, and access exciting learning opportunities.
- Why this job: Be part of a dynamic team and create memorable moments for guests.
- Qualifications: Great personality and communication skills; food knowledge is a plus.
- Other info: Enjoy social events, wellbeing benefits, and career progression at The Ned.
The predicted salary is between 13 - 17 £ per hour.
In-room dining waiters at The Ned are the smiling faces looking after the guests in our 250-bedroom hotel, serving up a perfectly curated menu made of the best dishes from some of our 10 restaurants – each serving a unique style of cuisine from around the world. We cater to many different types of hotel guests, so you’ll be tailoring your service style to delivering the perfect hospitality experience every time – whether that’s looking after a leisure guest, business traveller, VIP, or anything in between.
About The Ned
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.
Responsibilities
- Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for.
- Using your unrivalled knowledge of our menus, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal.
- You’ll be visiting guests in their hotel rooms so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy.
- Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests.
- Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm.
- Shifts vary, with the earliest start at 9 pm and the latest finish at 8 am, depending on business needs.
What you can bring to the role
- You’ll have a fantastic personality, engaging with our customers to give them an exceptional service.
- Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus.
- You’ll be taking orders and answering guests queries on the phone as well as in person, so an excellent phone manner and communication skills are essential.
- We love people to continuously improve, so if you have the desire to learn and progress then you will have the option to take part in loads of learning here at The Ned as part of our monthly learning calendar.
What The Ned can give you
- Salary of £17/hour (including service charge).
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as an In-Room Dining Waiter.
Night In-Room Dining Waiter employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night In-Room Dining Waiter
✨Tip Number 1
Get to know The Ned inside out! Familiarise yourself with the menu and the unique styles of cuisine offered. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests from all walks of life, being able to engage warmly and professionally is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Dress to impress! When you go for interviews or networking events, make sure you look sharp and presentable. It reflects your commitment to the role and the high standards expected at The Ned.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining The Ned family. Don’t miss out on this opportunity!
We think you need these skills to ace Night In-Room Dining Waiter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging nature. Remember, we’re all about exceptional service at The Ned!
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. Tailor your application to reflect how your skills can help us deliver the perfect dining experience for our guests. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and make it easy for us to see why you’d be a great fit for the Night In-Room Dining Waiter role. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at The Ned
✨Know the Menu Inside Out
Familiarise yourself with the menu and the unique styles of cuisine offered at The Ned. Being able to confidently discuss dishes and make recommendations will impress your interviewers and show that you're ready to provide exceptional service.
✨Show Off Your Personality
As a Night In-Room Dining Waiter, your personality is key! Practice engaging with friends or family in a friendly manner, showcasing your ability to connect with different types of guests. Remember, a warm smile and positive energy can go a long way!
✨Master Communication Skills
Since you'll be taking orders both in person and over the phone, practice your communication skills. Role-play scenarios where you answer questions about the menu or take orders to ensure you sound confident and clear during the interview.
✨Dress to Impress
Presentation matters, especially in hospitality. Dress smartly for your interview to reflect the impeccable standards expected at The Ned. This shows that you understand the importance of being well-presented when serving guests.
