At a Glance
- Tasks: Deliver luxurious spa treatments and provide expert product recommendations to guests.
- Company: Join The Ned, a top hospitality destination with a vibrant culture.
- Benefits: Earn £15.10/hour plus commission, enjoy free meals, and access wellness perks.
- Other info: Enjoy regular social events and opportunities for career progression.
- Why this job: Be part of a dynamic team that values diversity and personal growth.
- Qualifications: Must have a recognised Deep Tissue Massage qualification and a passion for wellness.
The predicted salary is between 15.1 - 15.1 £ per hour.
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms. Do you want to join one of the best places to work in hospitality?
Where will you be working? Ned's Club Spa features eight beautiful treatment rooms, sauna, steam room, and 20 metre heated indoor swimming pool. Offering a range of treatments using high‑quality professional products, Ned's Club Spa is a one‑stop destination for head‑to‑toe wellness and maintenance.
As part of our wellness team, you will:
- Deliver a range of advanced and bespoke treatments, ensuring every guest feels cared for and enjoys a truly luxurious spa experience.
- Recommend and advise guests on spa products to enhance their treatment experience and support retail sales.
- You’ll have dedicated preparation time between treatments, allowing you to deliver an exceptional experience for every guest.
What can The Ned give you?
- Salary of £15.10/hour + 10% discretionary service and retail commission
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- You’ll have a warm, engaging personality and a genuine passion for delivering exceptional guest service.
- You’ll hold a recognised Deep Tissue Massage qualification. We are seeking a qualified Spa Therapist with strong massage experience and a passion for delivering exceptional wellness experiences.
- You’ll have excellent all‑round massage knowledge, with experience in lymphatic and maternity massage highly desirable.
- We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role.
Spa Therapist (Massage specialist) in London employer: The Ned
The Ned is an exceptional employer located in the iconic former Midland Bank headquarters in the City of London, offering a vibrant work environment where no two days are the same. With a strong focus on employee growth, The Ned provides exciting learning and development programmes, competitive salaries, and unique benefits such as complimentary meals, exclusive rates for staff, and regular social events, all while fostering a culture of diversity, equity, and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist (Massage specialist) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ned. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ned
Don't be shy about reaching out to The Ned directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist (Massage specialist) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ned and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ned
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
