Head of Engineering (Hotel) - City of London

Engineering is the department that keeps everything working perfectly at The Ned. This isn’t always easy. Our building was originally designed as a bank, not a hotel, which makes the role both complex and endlessly interesting. The Engineering team plays a critical role in ensuring The Ned delivers a seamless experience for members, guests and team members, every day.

About The Ned: The Ned and Ned's Club are a global collection of hotels, clubs, spas and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club, a private members' space, gym and rooftop, alongside a public spa, ten restaurants and bars, and 250 hotel bedrooms.

Reporting into the Engineering and Facilities Director, you will:

• Take full ownership of hotel engineering operations, leading a multi-skilled team to maintain the building, plant and systems to the highest possible standard.
• Balance operational excellence with guest experience, ensuring maintenance issues are resolved quickly, professionally and with minimal disruption.
• Plan, prioritise and oversee preventative, reactive and emergency maintenance across the hotel, ensuring assets are maintained efficiently and cost-effectively and documented and records maintained.
• Maintain the physical appearance and operational performance of all mechanical and electrical systems, including HVAC, water treatment, fire safety and life safety systems.
• Ensure all statutory testing, compliance and safety requirements are met, documented and maintained accurately.
• Take responsibility for the cleanliness, safety and organisation of all plant rooms and engineering spaces.
• Lead and develop the engineering team through coaching, training and clear performance expectations, building capability and succession within the department.
• Work closely with hotel leadership, front of house and housekeeping teams to ensure engineering support aligns seamlessly with operational needs.

What The Ned can give you:

• Salary of between 60,000 and 65,000, dependant on experience, plus service charge.
• Private medical insurance from Vitality.
• Every house membership at Soho House.
• Complimentary meals in our friendly team restaurant, Neddy's, including monthly payday breakfast.
• Learning and development programmes to support your long-term career progression.
• Exclusive rates at The Ned for staying and dining, for you, your family and friends.
• Wellbeing and health benefits including Reward Gateway and Stream, with access to gym, shopping and cinema discounts.
• Your birthday off after one year of service, plus additional holiday with length of service.
• Paid volunteer day.
• Regular social events, including the annual pool party.
• Employee assistance programme with 24/7 advice and support.
• Reward and recognition initiatives.

What you can bring to the role:

• You’ll bring significant experience leading engineering operations within a complex hospitality or commercial environment, and you’ll be comfortable working in a building where no two days are the same.
• You’ll have strong technical knowledge across mechanical and electrical systems, combined with the leadership skills to manage, motivate and develop a diverse engineering team.
• You know how to prioritise, make sound decisions under pressure and keep standards high, even when the pace is relentless.
• You’ll be organised, detail-focused and commercially aware, with confidence managing compliance, safety and asset performance without losing sight of the guest experience.
• Above all, you’ll take pride in creating an environment that works seamlessly behind the scenes so the front-of-house experience never misses a beat.

This position requires a flexible schedule, including availability for evenings and weekends when necessary and accommodating the needs of the business.

At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role.