At a Glance
- Tasks: Oversee housekeeping, ensuring top-notch cleanliness and hospitality across our stunning venue.
- Company: Join The Ned, a vibrant hub of hotels, clubs, and restaurants in the heart of London.
- Benefits: Earn £16.80/hour, enjoy free meals, exclusive discounts, and exciting career development opportunities.
- Other info: Enjoy regular social events, a supportive work culture, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team, making a real impact in a prestigious hospitality environment.
- Qualifications: Leadership skills and attention to detail are key; experience is a plus but not essential.
The predicted salary is between 16.8 - 16.8 £ per hour.
Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities.
Do you want to join one of the best places to work in hospitality?
About The Ned:
The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.
Reporting into the housekeeping management team and as a key part of the housekeeping team, you will:
- Look after the upkeep of our whole building, from receiving and distributing deliveries to taking care of all work areas and storages.
- Be a guardian of outstanding hospitality within your team, modelling behaviours, monitoring standards, and providing coaching and feedback where needed.
- Ensure the highest standards of cleanliness in all guest and public areas.
- Be an integral part of the housekeeping team, working across all areas as needed to support and assist.
What can The Ned give you?
- Salary of £16.80/hour including service charge.
- Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme - 24/7 advice and support.
- Reward and recognition initiatives.
What you can bring to the role:
- Previous experience of supervising or managing a team is beneficial, but experienced porters looking to take their next step are also welcome.
- You will have strong leadership skills with the ability to motivate and develop a team.
- Attention to detail and staying organised are an absolute must.
- A calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join us as a Head House Porter.
Head House Porter - City of London employer: The Ned
The Ned in the City of London is an exceptional employer that fosters a vibrant and creative work culture, perfect for those passionate about branding and hospitality. With opportunities for professional growth and development, employees are encouraged to innovate and collaborate closely with talented teams. The unique location offers a dynamic environment where creativity thrives, making it an ideal place for individuals looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head House Porter - City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ned. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ned
Don't be shy about reaching out to The Ned directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head House Porter - City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ned and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ned
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
