Fitness Operations Manager - City of London

With an extensive range of fitness equipment and three gym studios offering a vast list of fitness classes, our visitors have to look no further than Ned's Club Gym to reach their fitness goals. As a Fitness Operations Manager, you'll be running the team that makes it happen.

About The Ned: The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.

What will you be doing?

• Be fully conversant with and be able to sell and promote all services and facilities available to guests/members.
• Conduct daily checks of all areas to ensure standards are monitored and upheld.
• Carry out regular Duty Management shifts in Ned's Club Gym.
• Conduct a stocktake in the absence of the Fitness Supervisor.
• Assist with the programming and implementation of all studio classes, ensuring they are relevant, as well as assisting with wellness events.
• Oversee and liaise with all personal trainers to ensure good coverage across opening hours.
• Work with Head of Wellness to prepare and submit statistical information relating to classes, gym footfall and personal training.
• Monitor front desk activities with regard to rebates, billing instructions, and discounted rates in compliance with Ned's policy.
• Schedule and regularly conduct routine inspections of equipment and areas associated with the gym.
• Monitor and update training manuals and departmental onboarding manuals as and when required.
• Stimulate and encourage a general awareness of health and safety in relation to all tasks and activities undertaken in the department.
• Be fully conversant with the hotel and company security procedures.

Minimum level 2 instructor training is preferred, but not essential.

What can The Ned give you?

• Salary of up to 36,700 per year.
• Complimentary meals in our friendly team restaurant, Neddy's, including monthly payday breakfast.
• Exciting learning and development programmes to help progress your career.
• Exclusive rates at The Ned for staying and eating for you, your family and friends.
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
• Your birthday off after a year of service, and more holiday after five years.
• Paid volunteer day.
• Refer a friend scheme.
• Regular social events, including an annual pool party.
• Employee assistance programme - 24/7 advice and support.
• Reward and recognition initiatives.

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as a Fitness Operations Manager.