At a Glance
- Tasks: Deliver exceptional in-room dining experiences to hotel guests with a friendly touch.
- Company: Join The Ned, a vibrant hotel and club in the heart of London.
- Benefits: Competitive pay, complimentary meals, career development, and exclusive discounts.
- Other info: Enjoy regular social events and a supportive work environment.
- Why this job: Be part of a dynamic team and create memorable moments for guests.
- Qualifications: Great personality, communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
In-room dining waiters at The Ned are the smiling faces looking after the guests in our 250-bedroom hotel, serving up a perfectly curated menu made of the best dishes from some of our 10 restaurants - each serving a unique style of cuisine from around the world. We cater to many different types of hotel guests, so you'll be tailoring your service style to delivering the perfect hospitality experience every time - whether that's looking after a leisure guest, business traveller, VIP, or anything in between.
Reporting into the IRD leadership team and as the friendly face of the guest experience you will:
- Be the main point of contact for your guests' entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for.
- Using your unrivalled knowledge of our menus, you'll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal.
- You'll be visiting guests in their hotel rooms so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy.
- Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests.
- Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm.
Shifts vary between an 0630 start and a late finish including weekends and bank holidays depending upon operation.
What you can bring to the role:
- You'll have a fantastic personality, engaging with our customers to give them an exceptional service.
- Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus.
- You'll be taking orders and answering guests queries on the phone as well as in person, so an excellent phone manner and communication skills are essential.
- We love people to continuously improve, so if you have the desire to learn and progress then you will have the option to take part in loads of learning here at The Ned as part of our monthly learning calendar.
What The Ned can give you:
- Estimated yearly pay of 36,820 - 17.70 per hour including service, 32 hours guaranteed full time permanent contract.
- Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme - 24/7 advice and support.
- Reward and recognition initiatives.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as an In-Room Dining Waiter.
In Room Dining Waiter - City of London employer: The Ned
The Ned is an exceptional employer in the heart of the City of London, offering a vibrant work culture that prioritises employee growth and well-being. With competitive pay, complimentary meals, and exciting learning opportunities, team members are encouraged to develop their skills while enjoying a supportive environment that celebrates diversity and inclusion. Join us at The Ned, where your contributions are valued, and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Waiter - City of London
✨Tip Number 1
Get to know The Ned inside out! Familiarise yourself with the menu and the unique dining experiences we offer. This way, when you chat with us during the interview, you can show off your knowledge and passion for our food and service.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with a variety of guests, it’s crucial to demonstrate your friendly and open energy. Try role-playing different scenarios with friends or family to get comfortable with various guest interactions.
✨Tip Number 3
Dress to impress! As an In-Room Dining Waiter, you'll need to look sharp and presentable. Make sure you choose an outfit that reflects the high standards of The Ned, even for your interview. First impressions matter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at The Ned. We can’t wait to meet you!
We think you need these skills to ace In Room Dining Waiter - City of London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging nature. Remember, we’re all about exceptional service at The Ned!
Tailor Your Application:Make sure to tailor your application to the role of In-Room Dining Waiter. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating those perfect dining experiences for our guests.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for The Ned!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at The Ned
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with The Ned's menu. Understanding the dishes and being able to recommend them will show your passion for the role and your commitment to providing exceptional service.
✨Show Off Your Personality
As an In-Room Dining Waiter, your personality is key! During the interview, let your friendly and engaging nature shine through. Practice how you would interact with guests, as this will demonstrate your ability to create a welcoming atmosphere.
✨Master Communication Skills
Since you'll be taking orders both in person and over the phone, practice your communication skills. Be clear, concise, and friendly in your responses. You might even want to role-play some scenarios with a friend to get comfortable.
✨Dress to Impress
Presentation matters in hospitality! Make sure you dress smartly for your interview, reflecting the impeccable standards expected at The Ned. This will not only boost your confidence but also show that you understand the importance of appearance in delivering top-notch service.
