In Room Dining Head Waiter (September start) - City of London

Waiters at The Ned are the smiling faces looking after the guests in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to complement it, so you'll be delivering the perfect service for your venue - whether that's friendly and laid-back, the super polished standards of fine dining, or anything in between.

About The Ned: The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

Reporting to In Room Dining management team and as the friendly face of the guest experience you will:

• Using your unrivalled knowledge of our menus, you'll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal.
• Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy.
• Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests.
• Run In room dining operations smoothly, report any issues, provide feedback and liaise with different outlets.
• Maintain a safe and clean working area, protecting our guests and your teammates.
• Shifts vary between an 0630 start and a late finish, depending on the business level.
• Lead all commercial aspects of the business including stocktakes, menu changes, payroll and as per instructed by manager.

What The Ned can give you:

• Estimated yearly pay of 41,080 - 19.75 per hour including service.
• Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast.
• Exciting learning and development programmes to help progress your career.
• Exclusive rates at The Ned for staying and eating for you, your family and friends.
• Wellbeing and health benefits, including Medicash and Stream, with access to gym, shopping, and cinema discounts.
• Your birthday off after a year of service and more holiday after five years.
• Paid volunteer day.
• Refer a friend scheme.
• Regular social events, including an annual pool party.
• Employee assistance programme - 24/7 advice and support.
• Reward and recognition initiatives.

What you can bring to the role:

• You'll have a fantastic personality, engaging with our customers to give them an exceptional service.
• Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus.
• We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar.

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as a Head Waiter- In Room Dining.