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For Companies At a Glance
- Tasks: Welcome guests and create a warm atmosphere in our vibrant restaurants.
- Company: Join The Ned, a top hospitality destination with a unique vibe.
- Benefits: Earn £17.00 per hour, enjoy free meals, and exclusive discounts.
- Why this job: Be the friendly face that sets the tone for unforgettable dining experiences.
- Qualifications: A bright personality and a passion for hospitality; experience is a plus!
- Other info: Opportunities for learning, social events, and a commitment to diversity.
Overview
Our Hosts are the team of smiling faces providing a warm welcome and getting our members and their guests settled in any of our 10 restaurants – each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to compliment it, so you’ll be delivering the perfect service for your venue – whether that’s friendly and laid-back, the super polished standards of fine dining, or anything in between.
Building rapport with the guests is crucial for this role, as the first point of contact for the guest, you and your teammates will set the tone for the rest of the experience by providing an excellent welcome.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Host
About The Ned:
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.
Reporting into the Senior Reception Manager
and as a key part of our operations team you will:
- Be part of a team of hosts welcoming and settling our members and guests, setting the tone for the rest of the visit
- Handle requests and queries regarding reservations
- Build rapport with repeat guests over time, learning their preferences and what makes for an amazing experience
- Set our management and service teams up for success by providing key information about the guests to allow them to surprise and delight them with exceptional hospitality
What The Ned can give you:
- Estimated yearly pay of £17.00 per hour including service
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping and cinema discounts
- Your birthday off, after a year of service and more holiday after five years of service
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance program – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- As the smiling face that greets every member and guest to our restaurant spaces, you’ll have a bright personality and genuine warmth with a passion for outstanding hospitality
- Experience is advantageous, but not necessary for this role, so a can-do attitude and a willingness to learn is all you need
- This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable
- We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must the right to work in the UK to be considered for this role.
Apply today and join us as Club Host
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Host employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the vibe of The Ned! Before your interview, check out their restaurants and get a feel for the atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of their unique hospitality experience.
✨Tip Number 2
Practice your warm welcome! As a Host, you'll be the first point of contact for guests, so think about how you can make that moment special. A friendly smile and a genuine greeting can set the tone for an amazing experience, so rehearse what you might say when welcoming guests.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built rapport with others in the past. Whether it's through previous jobs or personal experiences, demonstrating your ability to connect with people will highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team at The Ned. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and friendliness. Remember, as a Host, you’ll be the first point of contact for our guests, so make sure your application reflects that welcoming vibe.
Tailor Your Application: Make sure to tailor your application to The Ned and the Host role. Highlight any relevant experiences or skills that align with our hospitality values. Whether it’s a past job or a personal experience, show us how you can contribute to creating amazing guest experiences!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This will help us quickly understand your qualifications and enthusiasm for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our amazing team there!
How to prepare for a job interview at The Ned
✨Know the Venue
Before your interview, take some time to research The Ned and its unique restaurants. Familiarise yourself with the different cuisines and vibes each restaurant offers. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the establishment.
✨Show Your Personality
As a Host, your warm and friendly personality is key. During the interview, let your genuine enthusiasm for hospitality shine through. Share personal anecdotes about times you've provided excellent service or made someone’s day better. This will help the interviewers see how you can set the tone for guests at The Ned.
✨Practice Active Listening
Demonstrate your ability to listen and respond thoughtfully during the interview. When asked questions, take a moment to consider your answers and engage with the interviewer. This skill is crucial for building rapport with guests, so showcasing it in your interview will be a big plus.
✨Prepare for High-Pressure Scenarios
Since the role can be high-pressure, think of examples from your past experiences where you successfully handled stressful situations. Be ready to discuss how you remained calm and turned challenges into positive outcomes. This will show that you have the right mindset for the fast-paced environment at The Ned.
